April Williamson

Detail-oriented and client-focused professional with experience in compliance monitoring, admissions processes, and records management within regulated environments. Skilled in coordinating client intake, reviewing documentation for eligibility, and ensuring adherence to state and federal guidelines. Proven ability to manage high-volume caseloads, communicate effectively with diverse populations, and maintain accurate, audit-ready records.

Adept at supporting individuals through complex processes while ensuring quality service delivery and organizational compliance.

Monitoring Specialist at Agency for Persons with Disabilities (State of Florida) (2026-07 – Present)

• Review client case files, service plans, and documentation to ensure compliance with state and federal regulations
• Conduct detailed assessments of records to verify eligibility, service accuracy, and completeness
• Identify discrepancies and coordinate corrective actions with providers to ensure proper service delivery
• Generate reports and maintain thorough documentation to support audits and program oversight
• Collaborate with internal teams and external stakeholders to ensure quality care coordination
• Support protection of client rights through consistent monitoring and documentation review

Assistant Manager (Contract/Temp Assignment) at AAA Staffing (Present)

• Coordinate resident onboarding processes, including documentation review and data entry for new admissions
• Maintain accurate records within property management systems, ensuring compliance with housing regulations
• Serve as a point of contact for residents, addressing concerns and facilitating communication
• Track occupancy, leasing activity, and documentation status to support operational efficiency
• Assist in improving administrative workflows and recordkeeping processes

Leasing Manager (Multi-Site) at Stonemark Management (2024-10 – 2025-05)

• Managed high-volume resident interactions, supporting intake, eligibility screening, and move-in processes
• Reviewed income documentation and verified eligibility in accordance with HUD and LIHTC program requirements
• Maintained detailed and compliant resident files to ensure audit readiness
• Coordinated with internal teams and external agencies to support resident needs and housing stability
• Trained staff on compliance procedures, documentation standards, and customer service practices
• Resolved resident concerns and provided ongoing support to maintain retention and satisfaction

Leasing Specialist at Columbia Residential (2024-08 – 2024-10)

• Assisted with client intake and onboarding by collecting and verifying required documentation
• Ensured all records met tax credit housing and compliance standards
• Maintained organized digital records to support audits and regulatory reviews
• Provided direct support to residents, answering questions and guiding them through processes
• Tracked leasing activity and prepared reports to support team operations

Associate of Arts in Business Administration – Tallahassee State College (TSC) (2026)