Arie Robinson

Dynamic bartender with extensive experience in crafting cocktails and delivering exceptional guest experiences. 10 years of bartending and management roles in high-volume environments, recognized for outstanding service and creative themed cocktail concepts. Proven track record of fostering engagement through events and interactive presentations, consistently enhancing customer satisfaction. Adept in operations management, inventory control, and team leadership, poised to contribute to a vibrant atmosphere that captivates guests.

Bartender | Server | Manager at The Haunted House Restaurant (2021-01 – Present)

Promoted into management roles due to exemplary leadership and performance.

• Received multiple Employee of the Month awards for outstanding guest service and collaboration.
• Executed high-volume bartending and table service at one of Cleveland's top tourist destination restaurants.
• Conceptualized themed specialty cocktails, including smoked drinks and interactive presentations, to enhance the guest experience.
• Orchestrated guest engagement through themed events, trivia nights, and immersive character interactions.
• Trained and mentored new team members, upholding high hospitality standards.
• Oversaw bar operations, including inventory control and service during high-traffic periods.

VIP Host | Event Coordinator | Premium Club Supervisor at Aramark — Cleveland Browns VIP Clubs & Cavaliers Member Club

• Delivered outstanding hospitality service to VIP clients during Browns and Cavaliers events.
• Coordinated weddings, private parties, musician green rooms, and large-scale sporting events.
• Facilitated staff scheduling and provided team leadership for high-volume hospitality settings.
• Managed service operations and inventory during high-capacity events.

Bartender | Server at Bar Louie

• Provided rapid cocktail service in a vibrant nightlife environment.
• Maintained bar organization while supporting high-volume service operations.

Bartender | Server at Punch Bowl Social

• Executed high-volume bartending and table service in a large entertainment venue.
• Balanced cocktail production with guest interaction during peak service hours.
• Assisted team members to ensure smooth service flow and high guest satisfaction.

Event Ambassador | Manager at Topgolf, Bay

• Achieved Employee of the Month and Global Recognition awards for hospitality excellence.
• Stepped into leadership responsibilities, enhancing team operations.
• Delivered exceptional guest experiences during high-volume events and peak service times.

Upper secondary education