Arpan Patel

Certified Pharmacy Technician with hands-on experience in retail pharmacy operations, prescription processing, medication preparation, insurance billing, customer service, and pharmacy workflow. Known for accuracy, attention to detail, confidentiality, and dependable performance in fast-paced environments. Trained and recently practiced in immunization procedures with a strong commitment to patient safety and pharmacy standards.

Pharmacy Technician - Walgreen - Schaumburg, IL

(2025-12)

• Prepare prescriptions by counting, pouring, labeling, and verifying medication quantities and doses.
• Process prescription orders accurately and efficiently while following pharmacy procedures and safety standards.
• Enter and maintain patient profiles, prescription information, billing details, and other pharmacy records.
• Process insurance claims and resolve billing issues to support accurate and timely prescription fulfillment.
• Provide professional customer service by addressing medication-related questions and directing clinical questions appropriately.
• Operate the pharmacy register, complete transactions, and maintain accurate cash-handling procedures.
• Maintain accurate controlled-substance records and follow applicable DEA and pharmacy compliance requirements.
• Collaborate with pharmacists and pharmacy staff to manage workflow, prioritize urgent prescriptions, and improve efficiency.

Dispensing & Verification Technician - Prana Pharmacy - Elgin, IL

(2024-12 - 2025-10)

• Supported prescription dispensing and verification workflows with strong attention to accuracy and detail.
• Coordinated with pharmacy staff during peak hours to improve workflow and service delivery speed.
• Followed established safety procedures to protect patients, coworkers, medications, and pharmacy property.
• Assisted customers and team members with questions and concerns while maintaining a professional service standard.

Bachelor's in Engineering / Civil - Civil - College of GTU/SCET | India (2018-06)