Front Desk Receptionist / Esthetician Training at Beautiful Medical Spa
- Greeted and assisted clients, ensuring exceptional customer service at all times.
- Managed appointment scheduling using electronic health record system, optimizing daily operations.
- Processed patient intake forms and verified insurance information for accuracy and efficiency.
- Maintained a clean and welcoming reception area, enhancing overall client experience.
- Collaborated with medical staff to ensure seamless communication regarding patient needs.
- Handled phone inquiries, providing information about services and products effectively.
Receptionist Administrator at Sole Aesthetics
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Managed approximately up to 30 calls a day aside from incoming emails/ faxing
Esthetician at Sole Aesthetician
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
Student Worker at Lotus Skin
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
- Performed on all my clients who made appointments
- Worked on clinical floor providing all esthetician services
- Incorporating massage techniques to boost service
Paid Student Intern at TLC Spa Buckhead
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Consulted with clients during appointments to understand their needs and deliver tailored results accordingly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Continuously updated skills through professional development workshops or seminars to provide cutting-edge services for clientele.
- Utilized various tools such as tweezers, wax strips, and brow pencils for precise shaping results.
- Implemented time-saving strategies like efficient product application methods, enabling more appointments per day without compromising quality.
- Efficiently managed appointment scheduling, accommodating last-minute requests while minimizing downtime between clients where possible.
- Strengthened brand reputation by sharing before-and-after photos of client transformations on social media platforms.
- Evaluated the effectiveness of various products for use in services, recommending improvements or alternatives as needed.
- Established strong rapport with clients, leading to increased trust and long-lasting relationships.
- Acted as a reliable point person for coordinating schedules, organizing resources, and facilitating smooth operations within the team.
- Showcased exceptional analytical capabilities when tasked with evaluating potential process improvements and making recommendations.
- Participated actively in professional development opportunities, gaining essential knowledge on current trends and best practices.
- Demonstrated excellent attention to detail when reviewing documents and reports, ensuring accuracy and completeness.
- Provided great customer service to customers
- Performed tasks and personalized services to customers
- Checked people in and out of appointments
- Gave them directions on semaglutide shots
- Made sales on body products and skincare products
- Performed body services using machines
- Practiced salon cleanliness
- Did teeth whitening service The Tox - Body Sculpting/ Lymphatic Drainage
- Performed facials and skin assessments to enhance client satisfaction and skin health.
- Advised clients on skincare products and routines tailored to individual needs.
- Maintained cleanliness and organization of treatment rooms and equipment.
- Assisted in developing promotional materials for services and products to attract new clients.
- Enhanced client retention through personalized follow-up consultations after treatments.
- Educated clients on the benefits of various aesthetic treatments, fostering informed decisions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
