Arrin Layla

Cultivated strong client relationships as an energetic and empathetic esthetician, leveraging customer service and nursing assistant experience and skills to deliver personalized services.

Front Desk Receptionist / Esthetician Training at Beautiful Medical Spa

• Greeted and assisted clients, ensuring exceptional customer service at all times.
• Managed appointment scheduling using electronic health record system, optimizing daily operations.
• Processed patient intake forms and verified insurance information for accuracy and efficiency.
• Maintained a clean and welcoming reception area, enhancing overall client experience.
• Collaborated with medical staff to ensure seamless communication regarding patient needs.
• Handled phone inquiries, providing information about services and products effectively.

Receptionist Administrator at Sole Aesthetics

• Answered incoming calls, directing clients to individuals addressing specific needs.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Handled complaints and questions, and re-directed calls to other team members.
• Managed approximately up to 30 calls a day aside from incoming emails/ faxing

Esthetician at Sole Aesthetician

• Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
• Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
• Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.

Student Worker at Lotus Skin

• Took and followed detailed directions from others.
• Worked in team environment to maintain high levels of productivity.
• Maintained tidy and organized environment to comply with cleanliness standards.
• Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
• Performed on all my clients who made appointments
• Worked on clinical floor providing all esthetician services
• Incorporating massage techniques to boost service

Paid Student Intern at TLC Spa Buckhead

• Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
• Consulted with clients during appointments to understand their needs and deliver tailored results accordingly.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Continuously updated skills through professional development workshops or seminars to provide cutting-edge services for clientele.
• Utilized various tools such as tweezers, wax strips, and brow pencils for precise shaping results.
• Implemented time-saving strategies like efficient product application methods, enabling more appointments per day without compromising quality.
• Efficiently managed appointment scheduling, accommodating last-minute requests while minimizing downtime between clients where possible.
• Strengthened brand reputation by sharing before-and-after photos of client transformations on social media platforms.
• Evaluated the effectiveness of various products for use in services, recommending improvements or alternatives as needed.
• Established strong rapport with clients, leading to increased trust and long-lasting relationships.
• Acted as a reliable point person for coordinating schedules, organizing resources, and facilitating smooth operations within the team.
• Showcased exceptional analytical capabilities when tasked with evaluating potential process improvements and making recommendations.
• Participated actively in professional development opportunities, gaining essential knowledge on current trends and best practices.
• Demonstrated excellent attention to detail when reviewing documents and reports, ensuring accuracy and completeness.
• Provided great customer service to customers
• Performed tasks and personalized services to customers
• Checked people in and out of appointments
• Gave them directions on semaglutide shots
• Made sales on body products and skincare products
• Performed body services using machines
• Practiced salon cleanliness
• Did teeth whitening service The Tox - Body Sculpting/ Lymphatic Drainage
• Performed facials and skin assessments to enhance client satisfaction and skin health.
• Advised clients on skincare products and routines tailored to individual needs.
• Maintained cleanliness and organization of treatment rooms and equipment.
• Assisted in developing promotional materials for services and products to attract new clients.
• Enhanced client retention through personalized follow-up consultations after treatments.
• Educated clients on the benefits of various aesthetic treatments, fostering informed decisions.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

Esthetics: Esthetician in Esthetics – Lotus Skin Institute (2025)

Diploma: High School Education – Sandy Creek High School (2018-05)