Ash Parker

Resourceful and customer-focused professional with extensive experience in administrative support, operations coordination, customer service, and project management. Proven ability to manage multiple priorities, maintain accurate records, coordinate schedules, and provide exceptional service in fast-paced environments. Recognized for professionalism, strong communication, attention to detail, and a solutions-oriented approach.

Highly organized, dependable, and quick to learn new systems, with a commitment to accuracy, efficiency, and delivering exceptional service.

Personnel Specialist - DEPARTMENT OF TRANSPORTATION

(2015-05 - 2021-02)

• Managed high-volume personnel transactions while maintaining strict accuracy and confidentiality.
• Maintained electronic and paper filing systems, ensuring compliance with state policies and recordkeeping standards.
• Coordinated schedules, documentation, and workflow between employees, supervisors, and multiple departments.
• Responded to employee inquiries and provided exceptional customer service while resolving issues professionally.
• Prepared reports, spreadsheets, correspondence, and personnel documentation using Microsoft Office.
• Reviewed records for accuracy, identified discrepancies, and ensured timely resolution.
• Prioritized multiple deadlines in a fast-paced office environment while maintaining exceptional attention to detail.

Operations Manager - DEPARTMENT OF TRANSPORTATION

(2015-05 - 2021-02)

• Managed day-to-day business operations, including budgeting, purchasing, scheduling, vendor coordination, and project planning.
• Coordinated multiple projects simultaneously while maintaining timelines, budgets, and quality standards.
• Negotiated with suppliers, managed procurement, and tracked expenses to maximize operational efficiency.
• Maintained detailed project documentation, inventory records, and financial tracking.
• Built strong client relationships through clear communication, professionalism, and reliable service.
• Researched solutions, resolved complex issues, and continuously improved operational processes.

Personal Care Assistant (PCA) - PRIVATE HOUSEHOLD

(2021-03 - 2026-03)

• Coordinated daily schedules, appointments, purchasing, and household operations.
• Managed budgets, inventory, and supply replenishment to ensure uninterrupted daily operations.
• Maintained organized records, schedules, and confidential information.
• Provided compassionate, personalized customer service while adapting to changing priorities.
• Resolved day-to-day operational challenges through effective planning and problem-solving.

Operations Manager - OWNER

(2019-09 - 2025-12)

• Managed day-to-day business operations, including budgeting, purchasing, scheduling, vendor coordination, and project planning.
• Coordinated multiple projects simultaneously while maintaining timelines, budgets, and quality standards.
• Negotiated with suppliers, managed procurement, and tracked expenses to maximize operational efficiency.
• Maintained detailed project documentation, inventory records, and financial tracking.
• Built strong client relationships through clear communication, professionalism, and reliable service.
• Researched solutions, resolved complex issues, and continuously improved operational processes.