Ashleigh Smith

Dynamic professional with a proven track record at First Presbyterian Church of Royal Oak, excelling in project coordination and customer service. Successfully streamlined event processes, enhancing guest experiences and fostering positive relationships. Skilled in data entry and maintaining confidentiality, ensuring efficient operations and effective communication.

Experienced coordinator with strong focus on team collaboration and achieving results. Skilled in project management, communication, and problem-solving. Known for flexibility with changing needs and reliability in delivering outcomes.

Prepared to make significant impact in dynamic environment.

Backyard Playroom Coordinator - First Presbyterian Church of Royal Oak - Royal Oak, MI

(2025-05)

• Engaged with parents and families to build positive relationships for children to thrive.
• Managed budget allocations for resources, supplies, and activities ensuring optimal use of funding.
• Decorated and set tables in accordance with party themes and age groups.
• Streamlined party setup and breakdown processes, resulting in increased efficiency and reduced stress for staff.
• Handled financial transactions accurately and responsibly, ensuring proper payment processing and recordkeeping.
• Maintained clear communication with clients throughout the planning process, addressing concerns and incorporating feedback as needed.
• Cultivated relationships with repeat clients, understanding their preferences for tailored event planning.
• Fostered fun and welcoming environment, encouraging guest interaction and participation.

Backyard Playroom Host - Cana Lutheran Church - Berkley, MI

(2019-06 - 2025-08)

• Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
• Implemented feedback collection systems to enhance future event offerings.
• Supervised children's activities, maintaining happiness, safety and well-being.
• Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
• Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
• Resolved conflict to maintain fun, positive and safe event environments.
• Educated guests on rules and policies to deliver safe, enjoyable experiences.
• Managed event schedules effectively, ensuring timely execution of activities and smooth transitions between segments.
• Demonstrated adaptability by adjusting party plans on-the-fly based on changing circumstances or guest requests without compromising quality or guest satisfaction.
• Directed guests to correct areas for eating, dancing, and other services.

Secretary in Training - Cana Lutheran Church - Berkley, MI

(2019-06 - 2025-08)

• Assisted in maintaining accurate membership records using church management software.
• Provided administrative support by preparing correspondence and documents for church leadership.
• Streamlined office procedures, improving overall efficiency in daily operations.
• Facilitated communication between congregation members and staff, fostering a supportive environment.
• Organized church resources and materials, contributing to effective event planning and execution.
• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
• Entered data into system and updated customer contacts with information to keep records current.
• Maintained electronic filing systems and categorized documents.
• Provided clerical support to company employees by copying, faxing, and filing documents.

Music Education - Schoolcraft College