Ashley Meyer
Customer Care Agent
Talent
Des Moines, IAMember since June 20, 2026
Customer Service
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Customer Service
About
Detail-oriented customer service professional with experience processing orders, managing and maintaining accurate records, and navigating multiple software systems. Seeking to bring strong communication, problem-solving, and administrative skills to a Parts & Warranty Coordinator role.
Experience
Mom’s Meals, Customer Care Agent January 2025 – Current
- Take inbound and outbound calls to assist clients with placing meal orders.
- Accurately submit order details and maintain up to date records.
- Document detailed notes of all conversations.
- Greet residents and visitors, providing a welcoming atmosphere.
- Answer and direct phone calls.
- Assist with inquiries and resolve concerns.
- Answer inbound B2C calls, providing exceptional customer service.
- Maintain knowledge of all products and processes.
- Assist with inquiries and resolve concerns.
- Document detailed notes of all conversations.
- Provide exceptional customer service in a fast-paced dining environment.
- Take food and beverage orders and deliver meals promptly.
- Maintain knowledge of menu items.
- Handle payments and process transactions.
Education
High School Diploma at PCM High School
Skills
Customer Care Agent
