Mom’s Meals, Customer Care Agent January 2025 – Current
- Take inbound and outbound calls to assist clients with placing meal orders.
- Accurately submit order details and maintain up to date records.
- Document detailed notes of all conversations.
Newbury Living, Receptionist December 2023 – January 2025
- Greet residents and visitors, providing a welcoming atmosphere.
- Answer and direct phone calls.
- Assist with inquiries and resolve concerns.
Pella Corp, Customer Care Agent January 2022 – November 2023
- Answer inbound B2C calls, providing exceptional customer service.
- Maintain knowledge of all products and processes.
- Assist with inquiries and resolve concerns.
- Document detailed notes of all conversations.
Sports Page, Server August 2019 – January 2022
- Provide exceptional customer service in a fast-paced dining environment.
- Take food and beverage orders and deliver meals promptly.
- Maintain knowledge of menu items.
- Handle payments and process transactions.
