Ashley Webb
Dental Office Manager
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About
Energetic and reliable professional transitioning from a 15-year career in dental healthcare into the hospitality industry. While my background is clinical, the foundational skills I bring are directly aligned with serving: speed under pressure, multi-tasking across multiple guests, anticipating needs, handling cash and payments, and delivering 5-star personal care every shift. I'm a quick learner with a strong work ethic, polished presence, and the kind of energy that thrives in fast-paced, people-first environments.
ServSafe Food Handler and ServSafe Alcohol certified — ready to step onto the floor and learn the craft from the ground up.
Experience
Dental Office Manager - Dental Healing Arts (Holistic Dental Practice) - Jupiter, FL
(2024-02 - 2025-02)
- Oversaw daily front-office operations including scheduling, payment processing, and guest experience
- Trained and coached team members on patient communication and service flow
- Handled daily cash reconciliation, deposits, and accounts receivable
- Built strong rapport with patients in a concierge-style, cash-pay environment
Dental Assistant - Dr. Forte - Jupiter, FL
(2023-04 - 2024-02)
- Worked across two providers simultaneously in a high-volume, fast-paced practice
- Covered front desk during manager absences — scheduling, payment collection, confirmation calls
- Maintained pace and accuracy throughout long, full-schedule days on my feet
Dental Assistant (Endodontics) - Melvin Bonder, DMD - West Palm Beach, FL
(2021-04 - 2022-03)
- Coordinated patient flow across two doctors and three rooms simultaneously
- Reset rooms top-to-bottom in under 5 minutes between patients
- Communicated with high-anxiety patients and walked them through procedures with warmth and clarity
Dental Assistant - Riley Dental Associates - Boston, MA
(2019-05 - 2021-04)
- Supported 3 doctors and 2 hygienists in a high-volume multi-specialty practice
- Managed inventory and ordering across multiple stations
- Built and implemented organizational systems that kept operations running smoothly
Dental Assistant - Dental Health and Wellness - Boston, MA
(2018-01 - 2018-09)
- Delivered concierge-level care in a high-end esthetic practice
- Cross-trained at front desk — answered calls, processed transactions, scheduled appointments
- Comfortable presenting premium services and treatment options to clients
