Sarina Rhone

Experienced Office Management and Administration Professional with 10 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Office Manager at Kenneth Fuquay M.D., P.A. (2008-05 – Present)

• Arranged office conferences for company employees and guests
• Established and developed highly-efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement
• Enhanced collaboration between team members by preparing meeting materials
• Oversaw appointment scheduling and itinerary coordination for both clients and personnel
• Managed database, including troubleshooting, maintenance, updates and report generation
• Performed billing, collection and reporting functions
• Collected all pertinent data and calculations to aid physician in interpreting results
• Collected and documented patient medical information such as blood pressure and weight
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
• Conducted monthly and quarterly inventory of supplies using facility cost reporting records
• Obtained client medical history, including medication information, symptoms and allergies
• Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
• Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
• Oriented and trained new staff on proper procedures and policies
• Performed clerical duties, such as word processing, data entry, answering phones and filing
• Implemented care and efficiency improvements to support and enhance office operations

Front Office Coordinator & Medical Assistant at Dr. Jeffrey Alperstein E.N.T. (2002-03 – 2008-05)

• Sorted, opened and routed incoming correspondence and deliveries
• Collect patient and client documents and information upon referral
• Performed basic bookkeeping activities
• Entered and maintained departmental records into company database
• Handled office supply orders and inventorying
• Managed scheduling, travel arrangements, communications screening and other administrative support tasks for physician
• Maintained files and records by implementing effective filing systems that boosted efficiency and organization
• Sanitized, restocked and organized exam rooms and medical equipment
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation
• Obtained accurate medical histories from patients, highlighting critical information
• Measured patient pulse oximetry
• Entered patient, procedure and equipment into computer system
• Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs

Bachelor of Science in Health Information Management – Florida Career College, West Palm Beach, FL (2010-05)

Certificate in Medical Coding & Billing – Florida Career College, West Palm Beach, FL

Associate of Science in Administrative Medical Assistant Technology – New England Institute of Technology, West Palm Beach, FL

Certificate in Office Skills – Palm Beach State College, Palm Beach Gardens, FL