Assumpta Adinnu

Dependable and detail-oriented professional with experience in healthcare, patient care, medical billing, and delivery services. Over five years of experience working in healthcare environments with a strong understanding of HIPAA compliance, confidentiality, and handling sensitive medical information. Four years of experience as an independent delivery driver for DoorDash and Grubhub, maintaining excellent customer service, efficient route planning, accurate deliveries, and safe transportation of time-sensitive items.

Strong knowledge of the Atlanta metropolitan area, GPS navigation, and meeting strict delivery deadlines. Committed to professionalism, safety, and exceptional service.

CNA at Always Best Care (2025-08 – Present)

Home Health Care

• Help residents with daily hygiene, including showering oral and peri care; incontinence care; and minimizing rashes, sores, and soiling.
• Observed physician and emotional changes and reported patient conditions to nurses.
• Assisted with all basic patient care activities.
• Sanitized equipment and rooms according to schedule.
• Assisted RN, with all tasks to ensure optimal patients care.

MEDICAL BILLING SPECIALIST (REMOTE) at Medco Services, Orlando Health (2021-12 – 2023-06)

Hospital Billing; Produce, distribute, and track more than monthly invoices.

• Work effectively with medical payers such as Medicare, Medicaid, and commercial insurances to obtain timely and accurate payments.
• Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
• Submitted electronic and paper claims to different insurance companies to collect medical payments.
• The medical billing team posted and submitted claims within 24 hours of receipt.

MEDICAL BILLING SPECIALIST (CONTRACT) REMOTE at Brave Health INC (2021-02 – 2022-11)

Mental Health billing and oversaw daily billing department functions, including charge entry, payment posting and reimbursement management.

• Enter CPT codes and patient information into billing software.
• Complete and submitted CMS-1500 Forms.
• Connected with insurance and patient aging to resubmit insurance claims when necessary.
• The overall acceptance rate of billing at 95% over a 2-year period.

BILLING SPECIALIST (REMOTE AND SITE) at Calvary Internal Medicine (2013-04 – 2020-03)

• Collected, posted, and managed account payments.
• Submitted claims and followed up with insurance companies.
• Answered questions for patient claims processes.
• Reviewed and organized records
• Filed and distributed records
• Maintained filing history, researched missing records and ROI.
• Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.

Independent Delivery Driver at DoorDash & Grubhub (2019-01 – 2024-12)

• Safely picked up and delivered food and retail orders while consistently meeting strict delivery deadlines.
• Efficiently planned delivery routes using GPS and navigation software to maximize productivity.
• Maintained a high customer satisfaction rating through professional communication and timely service.
• Followed all traffic laws and company safety standards while operating a personal vehicle.
• Verified customer information and ensured accurate order handling and delivery.
• Managed multiple deliveries simultaneously while maintaining attention to detail.
• Demonstrated reliability by working flexible schedules, including evenings, weekends, and holidays.
• Maintained detailed mileage and delivery records for independent contractor responsibilities.

Diploma in Medical Coding and Billing – Career Education Institute (2005-01 – 2006-12)

Certified in CNA – Cumberland Nursing Academy, LLC (2023-01 – 2024-12)