Babar Sultan
SR Data Center Technician
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About
Detail-oriented Data Center Technician with strong experience in hardware installation, troubleshooting, network infrastructure. Skilled in maintaining server and network health, performing break/fix tasks, documenting procedures, and supporting large-scale compute environments. Known for methodical problem-solving, safety compliance, and delivering reliable uptime in fast-paced technical environments
Experience
SR Data Center Technician - Microsoft - Elk Grove Village, IL
(2025-09 - 2026-06)
- Deployment - GB 300 callans racks system, infiny band Break fix
- Networking, cabling "fiber, cat6" and optics troubleshoot and fix issues for day to day smooth business processes
- Provided hands-on troubleshooting for connectivity, cabling, and hardware failures.
- Maintained accurate documentation of assets, repairs, and service logs.
SR Data Center Technician - Honeywell
(2025-06 - 2025-12)
- Racked and Stacked .Deployed and configured servers (HPE) and made connections between network switches, Routers and firewall (Arista, Cisco and check point) in data centers.
- Terminated, spliced and managed fiber/copper cabling ( across racks), executed, and ensured precise cable labeling/organization.
- Performed hardware installation, diagnostics, maintenance, and repairs for critical infrastructure.
IT Desktop Engineer - Culligan Water Conditioning
(2021-06 - 2021-11)
- Managed Microsoft 365 environment (E1/E3 licensing, Exchange Online, MFA) and Azure AD.
- Supported Active Directory: password resets, profile management, and domain joins.
- Resolved hardware/software issues and documented solutions in ServiceNow.
IT Support Analyst II - Connection Inc.
(2021-02 - 2021-03)
- Facilitated Office 365 migration, including MFA deployment and user account troubleshooting.
IT Support Analyst II - Ecolab USA Inc.
(2019-11 - 2020-11)
- Managed AD user accounts (password resets, unlocks) and deployed PCs/software for new users.
- Supported M365, printers, and mobile devices; coordinated hardware repairs with vendors.
Field Technician - Technical Source
(2019-04 - 2023-10)
- Executed hardware relocation, equipment upgrades, and post-move user support. Migration and decommissioning system
Education
Bachelor of Science - Network and Communications Management - DeVry University (2014)
