Bain Smith

Assistant Manager for multiple stores with annual sales as much as $2.5M.

Assistant Manager - Gulf Coast Jacks DBA Jack in the Box - Houston, TX

(2025-06 - 2026-06)

Assistant Manager for multiple stores with annual sales as much as $2.5M.

• Oversee day-to-day restaurant activities, ensuring food is prepared quickly, correctly, and safely
• Monitor drive-thru and front counter performance while meeting sales targets and operational goals
• Track performance metrics (speed of service, food quality, etc.) to maintain high customer satisfaction standards and speed of service goals
• Supervise crew members and shift leaders
• Motivate staff and maintain a positive work environment
• Handle employee issues and discipline at store level
• Manage cash registers and daily deposits
• Track sales, labor costs, and budgets to help control costs (food, labor, inventory)
• Ensure accurate reporting of daily/weekly financials
• Ensure customers receive fast and friendly service
• Handle complaints and resolve issues professionally
• Maintaining accurate inventory of food, beverages, and supplies while reducing waste
• Ensure proper storage and food quality
• Follow food safety and sanitation regulations
• Ensure employees follow hygiene rules (handwashing, food handling)
• Maintain compliance with company policies and local laws
• Team player flexible in shifts and stores worked – often at short notice - to cover needs of franchise

Assistant Manager - Fajita Pete's - Hedwig Village, Houston, TX

(2024-06 - 2025-06)

Assistant Manager for a delivery- and catering-focused Tex-Mex restaurant concept built around convenience, quality, and simplicity. Fajita Pete's offer primarily delivery, takeout, and catering, with limited or no dine-in seating. Strong focus on corporate catering, events, and large group orders with streamlined kitchens for high-efficiency production rather than dine-in experience. Responsibilities included usual management functions as well as catering planning, execution and support.

Assistant Manager - Harris County Smokehouse - Cypress, TX

(2018-06 - 2024-06)

Assistant Manager for front and back of the house in a cafeteria style barbeque restaurant with annual sales of $2.4M.

• Coordinating communication between front and back of the house staff
• Supervised kitchen and wait staff and aided, as needed; trained in all roles
• Arranged for new employees' proper onboarding (completing paperwork, filing documentation and scheduling/providing training)
• Monitored compliance with safety and hygiene regulations
• Gathered guests' feedback and recommended procedures to minimize service issues
• Received and checked in meat and produce orders
• Trimmed and seasoned briskets and ensured quantity was sufficient for future shifts
• Assisted in kitchen during peak business as expediter
• Provided back up to catering team, assisting with delivery, setup and service on orders up to $15K

Restaurant Operator - Frankie's Gourmet Hotdogs - Multiple Locations, Houston, TX

(2013-01 - 2013-12)

Also worked for a brick and mortar version of this concept in 2013 providing miscellaneous maintenance services for the owner of this business, including power washing, working on equipment, cleaning food trucks, etc.

• Performed all necessary duties to set up and run a propane powered hot dog cart kiosk, usually alone
• Cooked food, took orders and payments, cleaned and closed
• Prepped food for future shifts
• Set up and tore down cart daily and cleaned parts

Restaurant Operator - Frankie's Gourmet Hotdogs - Multiple Locations, Houston, TX

(2020-01 - 2021-12)

Beck's Prime

(2018-01 - 2018-12)

IHOP

(2016-01 - 2017-12)

Multiple Roles (Counter Help, Cook, Maintenance, Shift Leader, Manager Trainee) - Jack in the Box 3603 - Katy, TX

(2014-01 - 2016-12)

• Take and prepare orders for completion within the given time period
• Prep food for back of house
• Food prep/cook (grill, fry, expedite)
• Trained on Hazard Analysis and Critical Control Point (HACCP) used to monitor and ensure food safety
• Maintained fryers
• Power washed as needed
• Completed all available training modules up to Assistant Manager
• Disassembled and cleaned shake machine daily
• Deep cleaned refrigerators and freezer quarterly

Fuzzy's Pizza

(2013-01 - 2015-12)

Adams Tree Service

(2011-01 - 2012-12)

High School Graduate - James E. Taylor High School