Begoña Haces
Office Manager
Talent
Luxemburg, Township of Liberty, DubuqueMember since May 22, 2023
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About
Experienced professional in the events industry and office management with over 10 years of experience in coordination, logistics, administration, and personnel management.
I bring a positive, solution-oriented, and enthusiastic approach to teamwork, coupled with excellent communication and presentation skills. My primary focus is on fostering a welcoming and supportive team atmosphere where positive change flourishes, and the evolving needs of the organization are effectively addressed.
Experience
BUSINESS EXPERIENCE
UNEF, Events and Sponsorship Executive Madrid, Sep. 2021 - Present- Planned and executed more than 20 conferences, seminars, webinars, and other events a year, by designing concepts, identifying potential speakers, coordinating logistics, managing budgets, and overseeing event promotion.
- Coordinated with other teams, over 50 sponsors, more than 10 vendors, and more than 1000 attendees at the largest conference to ensure the smooth execution of events and sponsorships.
- Managed the tracking of sponsor invoices, ensuring timely processing of vendor payments and follow-up of documents.
- Organized and coordinated meetings and business travels.
- Supported in tasks that ensured the proper and efficient functioning of the office.
- Organized and coordinated office meetings and business travels.
- Developed and executed event plans, including budgeting, venue selection, vendor management, logistics.
- Maintained the relationship with office suppliers.
- Provided administrative support services.
- Managed the processing of invoices and expenses.
- Handled office incoming telephone calls, mailbox, deliveries, and couriers.
- Coordinated with other departments such as IT and HR.
- Managed agreements with universities and oversaw procedures related to the professional internship program.
- Organized and managed the fuel company BP's annual convention for 700+ attendees, specifically tailored for gas station owners.
- Coordinated with vendors and suppliers to ensure all necessary services were provided for the event.
- Negotiated prices and managed event budget to meet financial goals with 100% budget adherence.
- Oversaw all logistics aspects of the event, including registration, setup, breakdown, and arranging travel accommodation.
- Prepared invoices with the finance department.
- Managed daily office operations, including vendor communication, quotation procurement, client inquiry resolution, call management, reception duties, delivery handling, paperwork organization, email management, and employee information updating.
- Delivered exceptional customer service for weddings of over 500 guests, resulting in many clients returning to host events such as baptisms and recommending us to their friends and family.
- Managed end-to-end catering services, from initial client contact, budgeting, and event setup, to day-of coordination.
Education
EDUCATION:
ESODE Business School - Nebrija University Madrid, Spain, Nov. 2016 - April 2016MSc Degree in Events Producer
Universidad de las Américas Puebla Puebla, México, Jan. 2008 - Dec. 2012
BSc degree in Hotel and Restaurant Administration
