Certified Ophthalmic Assistant - The Eye Associates of Michigan - Fenton, MI
(2020-12)
- Compliant with all company policies and procedures including HIPAA
- Practice urgency at all times placing value on a patient's time, as well as the doctor's time and schedule
- Operate auto-lensometer, autorefractor
- Clean all examination equipment including tonometer tip
- Strong ability to interact with all levels of employees in a courteous, professional manner at all time
- Consistently strive to create a positive environment for patients and staff by being team-oriented and patient-focused
- Commitment to work hours that meet the needs of the business including but not limited to weekends, schedule changes or an extended schedule
- Assist and care for patients by serving as their initial entry for examination (chief complaints, history of present illness, complete medical history)
- Perform diagnostic tests in preparation for physician's assessment
- Including but not limited to: taking IOP (intraocular pressure), visual acuity, performing visual field testing, and OCT imaging for cataract (MAC), glaucoma (RNFL, CCT) and dry eye patients (Meibomian gland imaging)
- Documentation/recording of medical information into electronic health records
- Provide further specialized testing for medical ophthalmic evaluation
- Dedicated to enhancing patient experience by serving as a role model in delivering quality customer service
- Seek feedback on services from patients and department staff, integrating ideas and suggestions for improvement
- Working alongside a strong team to ensure efficient patient and clinic flow
Pharmacy Technician - Rite Aid Pharmacy - Burton, MI
(2018-07 - 2021)
- Engage with customers in a friendly and efficient manner
- Familiar with Nextgen pharmacy software
- Collect customer prescription information required to process new and refill prescriptions, including new prescriptions and refill authorizations from physician offices
- Perform computer entry of prescription information including but not limited to: patient search, prescriber search, drug selection, prescription interpretation and entry, insurance billing and basic problem resolution
- Retrieve the appropriate medication from inventory, create prescription labels, adhere labels to prescription containers and place medication into prescription containers
