Bailey Harden

Certified Ophthalmic Assistant (COA) with 2 years of experience in a high-volume oculoplastics practice, delivering compassionate, patient-centered care and supporting physicians in both clinical and procedural settings. Experienced in visual acuity testing, CARROT VR testing, eyelid measurements, ophthalmic photography, scribing, assisting with minor in-office procedures, and caring for patients with thyroid eye disease. Proficient in Greenway EMR, patient education, with a reputation for accuracy, efficiency, and exceptional attention to detail in a fast-paced clinical environment.

Certified Ophthalmic Assistant at Premier Medical Eye and ENT Group (2024-06 – Present)

• Assisted with the evaluation and management patients with oculoplastic conditions, including thyroid eye disease, ptosis, orbital disorders, and periocular lesions.
• Accurately scribed patient encounters in Greenway EMR, documenting histories, examinations, assessments, treatment plans, and physician recommendations.
• Supported physicians in a high-volume oculoplastics practice, providing care for 40–50 patients daily while maintaining efficiency, accuracy, and exceptional patient service.
• Supported cosmetic patients throughout consultation, treatment, and follow-up appointments, ensuring a positive patient experience and continuity of care.

Medical Receptionist at Cardiology Associates (2024-01 – 2024-06)

• Managed incoming calls, electronic messages, and patient requests while prioritizing urgent needs and maintaining excellent customer service.
• Developed strong knowledge of healthcare workflows, patient care coordination, and administrative processes within a specialty medical practice.

Bachelor of Professional Health Sciences in Professional Health Sciences – University of South Alabama