Anna Graham

Certified Ophthalmic Assistant with 14 years of experience in a high-volume ophthalmology practice. Skilled in comprehensive ophthalmic patient workups, physician scribing, LASIK surgery, and training new technicians. Extensive experience performing diagnostic ophthalmic imaging including Spectralis OCT/HRTs, fluorescein angiography, Pentacam corneal imaging, and fundus photography.

Known for maintaining efficient patient flow, producing high-quality diagnostic imaging, and providing accurate and detailed EMR documentation.

Certified Ophthalmic Assistant - Eye Care Institute - Louisville, KY

(2012-07)

Provide clinical and technical support to ophthalmologists and optometrists in a high-volume ophthalmology practice performing diagnostic testing, ophthalmic imaging, and EMR documentation.

• Perform complete ophthalmic patient workups including visual acuity testing, pupillary evaluation, intraocular pressure measurement with Goldmann applanation, and detailed patient history documentation.
• Perform diagnostic ophthalmic imaging including Spectralis OCT retinal, optic nerve and anterior segment imaging, fluorescein angiography imaging, fundus photography using Topcon and Optos, Pentacam corneal imaging and pachymetry.
• Assist with patient evaluation and diagnostic testing for LASIK surgical screenings and assist in LASIK surgery.
• Prepare patients and set up minor ophthalmic procedures while maintaining proper sterile technique and clinical readiness.
• Respond to patient messages and prior authorizations through EMR systems and coordinate care instructions between physicians, patients, and pharmacies.
• Maintain efficient patient flow in a busy ophthalmology clinic environment.
• Train newly hired ophthalmic technicians on patient workups, ophthalmic imaging equipment, and clinic workflow.
• Develop imaging training manuals and step-by-step guides to improve consistency and efficiency among clinical staff.
• Assist with workflow improvements and clinic processes to support efficient patient care.

Customer Service Representative - Universal Industrial Supply - Cincinnati, Ohio

(2012-02 - 2012-06)

• Provided operational support to sales representatives by entering and processing customer orders.
• Maintained inventory records and product information using Everest Business Software.
• Assisted with clerical tasks including filing, answering phones, and maintaining customer records.

Associate Degree - Psychology - University of Phoenix (2013-06)