Blake Burton

I'm a relationship-driven professional with a background in recruiting and a passion for helping people succeed. After several years of matching top talent with fast-growing companies, I'm now channeling that same energy into a transition into Customer Success. What excites me most is the opportunity to build meaningful relationships post-sale, guide customers through onboarding and adoption, and become a trusted partner in their journey.

Throughout my career, I’ve developed a knack for understanding people’s goals, anticipating needs before they arise, and solving problems with empathy and urgency. I thrive in fast-paced environments, communicate with clarity and confidence, and genuinely love turning challenges into opportunities for growth, both for the customer and the business.

I'm now looking to bring my people-first mindset, client-facing experience, and hustle mentality into a CS role where I can drive impact, retention, and long-term value.

Wenham Carter Group – Senior Consultant

Wenham Carter Group is a global executive search firm specializing in fintech, payments, e-commerce, retail, and banking.

• Founding member of the executive GTM search team, specializing in GTM hires such as sales, partnerships, marketing, account management, and customer success talent.
• Closed 6 deals in 2 months, contributing to significant early revenue growth.
• Developed an understanding of the payments ecosystem, identifying industry trends/news and talent needs.
• Maintained relationships with fintech and payments clients, including Codat, Checkout.com, 2Checkout, Sezzle, Blackhawk, Finastra, Shift4, Worldpay, FreedomPay, Zip.Co, ESW, and Thunes.
• Led end-to-end executive recruitment, ensuring successful talent placements and long-term client satisfaction.
• Managed key client relationships and account growth strategies, driving engagement and retention.
• Prospected and expanded new business accounts within fintech and payments sectors.

Anaplan – Sales Representative

Anaplan is a SaaS-based platform for enterprise-wide business planning and performance management.

• Supported enterprise accounts, such as AT&T, Tyler Technologies, Charter, leading outreach efforts and fostering strong client relationships.
• Managed and optimized lead pipelines in Salesforce, increasing lead-to-opportunity conversion by 20%.
• Executed multi-channel outreach campaigns via Outreach.io, LinkedIn Sales Navigator, Demandbase and ZoomInfo, achieving a 35% higher response rate.
• Conducted in-depth needs assessments, aligning Anaplan solutions with client objectives, resulting in a 30% increase in conversions.
• Developed and implemented strategic email and phone campaigns, driving a 25% boost in engagement.
• Led virtual meetings via Zoom, contributing to a 15% growth in pipeline development.
• Collaborated with marketing to refine campaign strategies, increasing inbound lead volume by 40%.
• Analyzed performance data to refine sales outreach, reducing sales cycle length by 20%.

Insight Global – Senior Technical Recruiter

Insight Global is a leading IT staffing firm specializing in direct placement, contract, and contract-to-hire solutions.

• Managed enterprise accounts, placing candidates and maintaining client relationships with Charles Schwab, ITSavvy, Eaton, Aurigo, Halliburton, Dover Fuel, Lululemon, Starbucks, BNY Mellon, Cisco, Charter, Sysco, Dell, Tesla, Atos, Walmart, Pfizer, Northrop Grumman, etc.
• Full-cycle recruitment for IT and finance professionals, averaging 1-2 placements per week.
• Sourced top talent through LinkedIn Recruiter, Dice, Monster, and CareerBuilder, utilizing Boolean search techniques.
• Strengthened hiring manager relationships, reducing candidate fall-off rates through proactive engagement.
• Managed a pipeline of 40+ active candidates, ensuring smooth hiring processes from sourcing to placement.
• Conducted technical and behavioral interviews, ensuring top talent placement within Fortune 500 companies.
• Led contractor onboarding, compliance, and background verification through First Advantage.
• Executed 70+ outbound calls daily, ensuring a steady pipeline of high-quality candidates.

Bachelor of Art - Communication