Client Support & Monitoring Professional | GPS Monitoring | 70+ Certifications
Send a job offer directly to this candidate
Dedicated and dependable professional with experience in client support, documentation, electronic monitoring, and crisis response. Strong communication and problem-solving skills with the ability to remain calm under pressure and manage multiple priorities simultaneously. Experienced working independently, handling sensitive information, and providing excellent customer service.
Familiar with GPS monitoring equipment and the SCRAMNET system from the corrections and supervision side, including monitoring participant compliance, reviewing alerts, documenting incidents, and communicating with clients and supervising agencies. Possess over 70 professional certifications and training credentials in areas including client supervision, compliance, documentation, safety, communication, and corrections-related practices. Bilingual in English and Spanish and committed to delivering accurate, professional support.
Monitor client activities and maintain detailed documentation and reports.
Complete court-related and compliance paperwork with accuracy.
Conduct curfew checks and incident reporting.
Communicate with clients, staff, and external agencies professionally.
Manage multiple tasks while maintaining attention to detail and confidentiality.
Respond to emergencies and escalate issues when necessary.
Currently pursuing college coursework with studies focused on psychology and human behavior. Additional training in documentation, client services, communication, and crisis intervention.
