Skip to main content
Emeka Okafor

Emeka Okafor

CLIENT CARE MONITOR

Talent
New York CityMember since September 17, 2026
Time management
·

Hire this person

Send a job offer directly to this candidate

Time management

About

I am a dependable person who is great at time management and I am able to handle multiple tasks on a daily basis. I use creative approach to solving problems, I am also energetic and open to learning new skills and I have experience of working as part of a team or working alone

Experience

CLIENT CARE MONITOR - Destination Tomorrow - New York, NY

(2026-08)

  • Monitored compliance with safety regulations and operational policies to ensure a secure environment.
  • Assisted in training new staff on monitoring protocols and best practices for effective operations.
  • Evaluated performance metrics to identify areas for process improvement and enhance efficiency.
  • Led daily briefings to communicate objectives, updates, and challenges to team members effectively.
  • Developed standard operating procedures for monitoring activities, ensuring consistency in operations.
  • Facilitated communication between departments to streamline workflows and resolve operational issues promptly.

SECURITY GUARD/FIRE GUARD - Securemedy - Ft. Washington, MD

(2025-05 - 2025-09)

  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted regular patrols, identifying and addressing potential security risks.
  • Collaborated with local law enforcement to respond effectively to incidents.
  • Maintained detailed logs of daily activities, incidents, and observations.

BUILDING EVACUATION SUPERVISOR - Mulligan Security Services - New York, NY

(2024-07 - 2025-04)

  • Monitored premises for fire hazards, ensuring compliance with safety protocols.
  • Conducted regular inspections of fire safety equipment and systems.
  • Responded promptly to fire alarms, coordinating evacuation procedures.
  • Assisted the resident Fire Life Safety Director in conducting Fire/Non Fire drills.
  • Assisted in the training of floor wardens and searchers in their duties.
  • Assist in the monthly inspection of fire extinguishers, ensuring they are accessible, in their proper location and fully charged.
  • Trained new staff on emergency response protocols and safety measures.

SECURITY OFFICER/FIRE GUARD/FIRE WARDEN - Alante Security Group Inc. - New York, New York

(2023-08 - 2024-06)

  • Monitored premises for security breaches and maintained safety protocols.
  • Conducted regular inspections of buildings and grounds to ensure compliance with regulations.
  • Collaborated with law enforcement during incidents, providing detailed reports and evidence.
  • Managed access control systems, ensuring authorized personnel entry only.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.

ONLINE SHOPPER ASSOCIATE - Amazon Wholefoods - Brooklyn, NY

(2023-04 - 2024-04)

  • Ensure things are done in an orderly manner and try to keep a safe working environment with your other colleagues
  • Report to management when products are no longer available and ensure to always fill up the shelves and shop in a timely order to keep the UPH of the store always high and to also make sure Drivers don't have to wait on you to pick up orders.

SECURITY OFFICER - Arrow Security - Queens, New York

(2023-02 - 2023-09)

  • Monitored surveillance cameras and responded to suspicious activity.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Provided assistance to other departments as needed such as deliveries from vendors or contractors.

DELIVERY DRIVER - Grubhub, Ubereats, Doordash - Brooklyn, NY

(2018-05 - 2023-02)

This is a freelancer job where my major responsibilities was to work independently with the guidance of the various companies on their app

  • I get the order and endeavor I pick it up and deliver it in a timely and safely manner to the Customer.

ASSISTANT DRILLER - Cardinal Drilling Services Nigeria - Warri

(2012-03 - 2015-08)

  • I was responsible as the crew leader of every Shift I was involved in to ensure the operation of the day went smoothly without any downtime
  • I also had the responsibility of reliving the Driller if he had any assignment or he went on break.

Education

Associate of Applied Science - Medical Laboratory Science - Bronx Community College

Bachelor of Engineering - Nnamdi Azikiwe University (2010-07)

Skills

CLIENT CARE MONITOR

Reviews

Related