Benefits & Member Specialist & Scanning Clerk - Express Employment/Kpers - Topeka, KS USA
(2026-02 - 2026-04)
- Assisted members with 1099 inquiries and member portal questions during high-volume tax season, ensuring timely and accurate support.
- Converted paper documents into digital files, organize and repair documents for efficient scanning and improved accessibility.
- Verified legibility, alignment, and completeness of scanned documents to maintain high quality and reliability of digital records.
- Facilitated the transition of paper documents into digital format into the accounting department to enhance accessibility.
Accounts Payable Clerk - Express Employment/Corefirst Bank - Topeka, KS USA
(2025-08 - 2025-11)
- Processed, verified, and reconciled invoices, contributing to effective financial management and vendor relationships.
- Executed accounting and clerical tasks for accounts payable function, ensuring timely vendor payments and accurate financial records.
- Demonstrated strong understanding of accounting principles and attention to detail while working independently in a fast-paced environment.
Clerical Office Assistant - Kansas Dept. of Revenue Service - Topeka, KS USA
(2025-07 - 2025-07)
Administrative Trainee (Short-term)
- Completed orientation and job training was in process for department administrative procedures.
Front/Desk Receptionist - Kansas State Board of Technical Professions - Topeka, KS USA
(2025-05 - 2025-07)
- Answered phones, screen calls, retrieved, opened, date stamped, and handled daily mail, greeted visitors and addressed inquiries about laws, rules, and regulations related to exams, licensing, firm registration, and technical matters.
- Established and maintained organization files, scanned and documented important materials.
- Greeted visitors and directed them to appropriate departments and personnel.
- Managed incoming calls, ensuring proper routing and prompt responses.
- Scheduled appointments and maintain organized calendars for staff members.
Medicaid Specialist - Marion All Star - Topeka, KS USA
(2024-05 - 2025-03)
- Utilizing strong computer skills to navigate software systems for data entry, managed personnel, and confidential information, and analyze customer needs to provide effective communication and support.
- Conducted eligibility assessments for Medicaid applicants and beneficiaries. Evaluated documentation to verify client eligibility for benefits advise for clients on Medicaid application processes and requirements.
Customer Service - Young and Williams - Topeka, KS USA
(2024-03 - 2024-03)
Orientation/Trainee
Accounts Payable Associate - Kelly Services/G3 Enterprises - Modesto, CA USA
(2017-11 - 2018-07)
- Received and routed invoices for validation, coded and entered invoices, validated invoices for timely payment.
- Collected checks and invoices for endorsement, entered accurate coding of expense reports, invoices, vouchers, and check requests, examine and resolve billing errors.
- Processed vendor invoices for timely payment and accurate recordkeeping.
- Managed expense reports, ensuring compliance with company policies.
- Coordinated with vendors to resolve discrepancies in billing and payments.
Administrative Assistant - Kelly Services/Gallo Wine - Modesto, CA USA
(2017-05 - 2017-11)
- Organize meetings and coordinated schedules for executives and team members.
- Managed incoming communications, directing inquiries to appropriate departments. Maintained office supplies inventory, ordering and restocking items.
- Reviewed and corrected errors in spreadsheets, maintained accurate records, tracked information from various sources, entered data into excel, assembled paperwork packets, scanned files, and organized files for off-site storage.
Customer Service Representative - Kelly Services/Gallo Wine - Modesto, CA USA
(2015-11 - 2017-02)
- Organized reports for scheduled shipments and sorted load plans, assigned load documents for warehouse drivers, handled shipping documents and imports, resolved customer inquiries through phone and email communications.
- Provide exceptional customer support for wine products and services.
- Process customer orders accurately and efficiently using company systems.
Customer Service Representative - Office Team/Centrex Revenue Solutions - Salida, CA USA
(2015-02 - 2015-10)
- Handled incoming calls, resolving account issues to enhance customer satisfaction.
- Obtained information from patients, processing customer complaints to ensure timely resolutions.
- Review and process accounts, edit and release accounts for billing.
- Collaborated with insurance companies to address payment discrepancies and streamline billing processes.
- Handled credit card transactions for payments.
Temporary jobs at various locations - Office Team and Select Staffing - Modesto, CA USA
(2014-03 - 2015-01)
- Enter data into systems to maintain accurate records and support data integrity.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Work successfully with diverse groups of co-workers to accomplish goals and address issues related to our products and services.
Customer Service Representative - Office Team/Lincoln Dental Supply - Modesto, CA USA
(2013-01 - 2014-03)
- Transitioned to full-time role at Lincoln Dental, assuming additional responsibilities.
- Processed customer orders and enter data accurately.
- Assisted customers with product inquiries and order placements.
- Resolved customer complaints through effective communication and problem-solving skills.
- Managed inventory levels and ensured product availability for customer orders.
Customer Service Representative - Direct Line Technologies Incorporated - Modesto, CA USA
(2012-02 - 2012-09)
- Raised funds for non-profits through data entry, phone communication, invoicing, collections, processing and credit card transactions.
- Assisted customers with inquiries regarding product availability and order status.
- Manage customer complaints, providing effective solutions and maintaining satisfaction.
- Processed orders and returns using Gallo Wines inventory management systems.
Customer Service/Cashier - Santa Fe Hobbies - Riverbank, CA USA
(2009-05 - 2011-10)
- Delivered customer service, facilitated sales, managed cash handling, processed credit card transactions, and handled order processing.
- Perform data entry, managed phone communications, and processed accounts receivable and payable.
- Process customer transactions using point of sale systems efficiently manage cash register operations, ensuring accurate cash handling and reconciliation
- Assisted customers with product inquiries and provided knowledgeable recommendations.
Customer Service/Shipping Clerk - Bronco Wine - Ceres, CA USA
(1989-03 - 2009-05)
- Ensured accurate time-card verification and payroll entry for shipping department. Accounts receivable, processed orders, and generated invoices.
- Managed billing, and conducted research on aging reports, and processed incoming shipments for timely distribution.
- Manage inventory records using warehouse management systems and coordinated with carriers for efficient delivery scheduling.
