Bobbi Curren
Customer Service Representative with 19+ years of veterinary hospital experience
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About
Multifaceted, seasoned, and extremely adaptable professional with extensive experience and comprehensive knowledge in managing and overseeing entire phases of veterinary business operations. Skilled at handling veterinary practice and various other responsibilities including human resources, patient care standards, and inventory management. Known for first-rate management and leadership skills coupled with excellent ability in dealing with all levels of individuals across veterinary professions including vendors, colleagues, and upper management.
Dedicated to increasing efficiency, profitability, and productivity of the organization.
Experience
CSR/CSR Supervisor/Technician Assistant/Hospital Manager/Boarding Supervisor - VCA Animal Hospitals
(2005-11 - 2025-06)
- Spot Reports weekly
- Payroll management
- Human Resources
- Ordering supplies
- Complying with Doctor needs and requests
- Customer service representative responsible for answering phones
- Greeting, checking in and out clients
- Getting and filling prescriptions as needed and prescribed by the Doctor
- Basic veterinary knowledge
- Compensation programs management
- Proficient with Woofware, VSI, Cornerstone, Intravet, and Avimark
- Microsoft Office and Excel
- Comfortable with General Practice, Emergency, and some specialty work
- Helped with the opening of the new General Practice
