Brandon Ortiz

Hospitality and operations leader with 10+ years of progressive management experience in high-volume bars, restaurants, retail technology, and project environments. Proven track record driving revenue growth, building high-performing teams, optimizing P&L/inventory, and delivering exceptional guest experiences. Successfully opened multiple locations, developed B2B partnerships, and used digital marketing to set revenue records.

Strong interpersonal skills; Private Pilot with Instrument Rating.

Bartender / Assistant Manager - Smugglers Tavern - Tierra Verde, FL

(2022-08 - 2024-11)

• Partnered with ownership to uphold a 30-year standard of operational excellence and service quality in a high-volume waterfront tavern.
• Drove sales and guest loyalty through exceptional interpersonal skills, charisma, and attentive service while managing daily reporting, inventory, and bar operations.

General Manager - Willie's Joint Bar & Grill - Buda, TX

(2018-09 - 2022-07)

• Promoted from Bartender to General Manager in under three months based on performance and leadership.
• Organized and executed multiple large-scale events (300+ attendees), including crawfish boils and fundraisers, driving revenue and brand visibility.
• Directed full operations—kitchen, bar, maintenance, and staffing—while conducting ongoing P&L analysis and financial management to control costs and maximize profitability.
• Built relationships with alcohol brand representatives for partnership events; collaborated on digital initiatives that increased mean engagement by 30%.

Project Manager - Mechanical Recovery Group - Kyle, TX

(2017-12 - 2019-08)

• Managed a portfolio of assets valued at over $3 million with rigorous operational oversight.
• Executed digital marketing strategies that set a company record of $345,000 monthly gross revenue.
• Maintained customer records, processed accounts, and resolved complaints with timely action while managing inbound/outbound inventory and logistics.

Lead Bartender - The Grapevine - Gruene, TX

(2016-09 - 2018-02)

• Created a high-performing team environment that maximized profitability and made patrons feel welcome through strong interpersonal leadership.
• Managed orders, charges, financial records, and cleanliness standards to support smooth daily operations.

Store Manager / Corporate Technician Trainer - StayMobile - Atlanta, GA

(2014-08 - 2016-09)

• Initiated the opening of 6 of 15 Great Lakes district stores and collaborated with local/corporate teams for efficient guest service.
• Established 27 B2B relationships (including school districts), driving the store to $875,000 gross revenue in year two.
• Built and developed district staff: hosted training, coached employees, and served as primary resource for device troubleshooting and repairs.
• Managed inventory ordering, detailed accounting (CC batches, reconciliations, daily reports), weekly recaps, and schedules for up to 35 employees across the region.

Private Pilot License & Instrument Rating - Aviation - Skywarrior Aviation Academy

High School Diploma - Burnet High School Burnet, TX