Breezey Drayer

Detail-oriented administrative professional with extensive experience in data entry, office management, and client services. Proven ability to manage payroll, prepare legal documents, and deliver organized reports for major lenders. Skilled in high-volume data processing, customer account management, and building strong client relationships to support business operations.

Office Administration - SMS, INC. aka Nevada Sports Brokers - Reno, NV

(2014-07 - 2024-04)

• Performed administrative duties including data entry, file updating, database building, and record keeping to ensure efficient office operations
• Prepared legal documents and managed daily office tasks, supporting compliance and workflow
• Managed payroll for the legal department and sales team, ensuring timely and accurate payments
• Facilitated sales, new client sign-ups, client upgrades, and account servicing to drive client satisfaction
• Completed heavy data entry daily, maintaining accuracy and supporting business processes

Data Entry Specialist - Committee to Elect Paul McKenzie - Reno, NV

(2014-03 - 2014-11)

• Processed heavy data entry and managed high volume outgoing phone calls to support campaign operations

Owner - High Desert Title Services II - Reno, NV

(2003-01 - 2006-12)

• Managed field work and conducted title searches, delivering organized reports to major lenders and recording documents at Nevada Recorder's Offices
• Provided information about products or services, processed orders, and resolved customer complaints to enhance client satisfaction
• Maintained detailed records of customer interactions and transactions, ensuring accurate documentation of inquiries and actions taken
• Ensured client needs were met by verifying appropriate changes or resolutions were implemented
• Determined charges for services, collected payments, arranged billing, and solicited sales of new or additional services or products

High school or equivalent - High School in Elko County (2001-03)