Jasmin Hazelton

Dynamic professional with 7+ years of administrative and customer service experience in fast-paced environments. Demonstrates strong organizational skills, proficiency in Microsoft Office, and a proven ability to manage schedules, process transactions, and communicate effectively with clients. Committed to ensuring customer satisfaction and efficient office operations.

Office Administrator - Brandes & Cassagnol Engineering Company - Washington, DC

(2020-09 - 2025-11)

• Communicated effectively with clients to address inquiries and maintain positive relationships
• Maintained and supervised daily office operations ensuring smooth workflow and organizational efficiency
• Processed orders and daily transactions accurately to support business functions
• Managed payroll and fulfilled clerical activities to support administrative needs

Branch Support Representative, BSR - Pentagon Federal Credit Union - Fort Myer, VA

(2019-01 - 2020-03)

• Delivered exceptional customer service by processing and closing consumer loans and opening new accounts tailored to member needs
• Consistently exceeded sales quotas through effective cross-selling of products and services
• Developed loyal member relationships by understanding and addressing customer needs
• Utilized product knowledge to introduce new offerings, increasing monthly revenue
• Managed diverse customer service and administrative tasks to resolve issues efficiently

Agriculture (USDA) Intern - United States Department of Agriculture - Washington, DC

(2018-06 - 2018-12)

• Managed and updated NIFA 4-H website content using Microsoft management software to ensure accurate information dissemination
• Extracted and analyzed legislative budget and grant data to assist in regulatory updates
• Created metrics and reports to measure organizational outreach effectiveness
• Provided recommendations to senior management on marketing strategies and program improvements
• Assisted in coordinating funding documents and accounting data for grant management

Office Assistant/ Administrator - Agape Woodland Tigers Academy - Washington, DC

(2015-06 - 2016-08)

• Coordinated travel arrangements and managed scheduling for senior management to optimize time and resources
• Organized and promoted events to support business initiatives and community engagement
• Arranged meeting facilities, prepared agendas, and developed presentation materials to facilitate effective communication
• Managed resource allocation and office supplies to support program operations
• Assisted with training and supervision of staff to maintain program quality

High School Diploma - Anacostia Senior High School (2015-06)

Upper secondary education

High school diploma or GED