Brenda Kwok

Licensed esthetician with over 10 years of experience across retail, hospitality, and spa environments. My personal experience with acne and finding effective skincare sparked my passion for helping others feel more confident in their skin. I'm experienced in client consultations, skin analysis, skincare education, and personalized product recommendations, with a strong foundation in customer service and relationship building.

I'm very eager to expand my esthetic and clinical skincare knowledge through hands-on training and mentorship in a medspa environment.

Brand Representative - U Beauty - Hawaii

(2026-02)

• Served as U Beauty's first dedicated Hawaii vendor, establishing brand awareness across Nordstrom and Sephora.
• Built strong relationships with store management and associates, establishing a positive reputation for U Beauty.
• Educated associates and customers on products, ingredients, benefits, and skincare applications.
• Provided personalized consultations using professional esthetician knowledge to address individual skin concerns.
• Contributed to approximately 374% year-over-year sales growth through client engagement and brand representation.
• Represented U Beauty at Nordstrom Trend Shows and in-store events, increasing brand visibility.

Esthetician - Massage Envy Pearl City - Pearl City, HI

(2024-05 - 2025-07)

• Delivered personalized services and ensured a high-quality client experience, fostering repeat visits and client loyalty.
• Educated clients on membership benefits, services, and product recommendations.
• Maintained clean and organized treatment spaces and professional appearance.
• Continued training and professional development to stay current on industry practices.

Retail Consultant/Senior Retail Consultant/Assistant Manager - Aēsop

(2019-05 - 2023-06)

Demonstrated strong interpersonal skills, technical skills and leadership in a luxury retail environment, led to promotion.

• Delivered exceptional customer service, educating clients and team members on product knowledge and ensuring an inclusive, elevated shopping experience.
• Oversaw daily operations, including inventory management, ordering, visual merchandising, and compliance with company policies.
• Analyzed monthly and quarterly sales data to identify trends, optimize performance, and support business growth.

Esthetician - The Waxing Co.

(2019-03 - 2019-12)

• Performed a variety of waxing services, including brows, face, legs, underarms, and nostrils, with attention to client comfort and safety.
• Provided brow tinting services and personalized recommendations based on each client's preferences and needs.
• Created a welcoming, positive client experience that encouraged repeat visits and built strong client relationships.
• Maintained a clean, sanitized, and well stocked treatment area in accordance with professional hygiene standards.
• Educated clients on appropriate aftercare to support skin health and maintain results between appointments.

Full-time Esthetician Training - Esthetics - The Skin Institute Internationale (2018-09 - 2018-12)