Brendon Mills
Operations and store management professional
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About
Operations and store management professional with 8+ years of progressive leadership across retail, convenience, and food-service environments. Proven record of maintaining compliance, hitting performance and bonus targets, and building teams that exceed expectations. Trusted to support multiple locations in meeting company standards. Completing an A.A.S. in Business (December 2025).
Experience
Sales Associate at City Auto Sales LLC – Mitsubishi (2024-01 – Present)
- Recognized as a top performer month over month while matching customers with vehicles suited to their needs and budget.
- Earned a Top 3 county placement for "Car Salesman of the Year" within first year in the role.
- Leveraged digital marketing and social platforms to expand reach and create new sales opportunities.
Team Leader, Front of House at Chop House (2021-01 – 2024-12)
- Directed front-of-house operations and overall service efficiency for the location.
- Trained the team on upselling techniques that lifted check averages and grew sales.
- Recruited, onboarded, and developed new staff while improving customer satisfaction.
Assistant Manager at RaceTrac (2020-01 – 2021-12)
- Maintained a clean inspection record and was called on to bring other stores into compliance.
- Managed inventory ordering and forecasting; oversaw safety, quality, and customer experience each shift.
- Reviewed metrics, coached and supervised staff, and consistently met daily, weekly, and monthly goals.
Assistant Manager / Café Manager at Speedway (2018-01 – 2020-12)
- Held a perfect inspection record and supported nearby stores in achieving compliance standards.
- Translated corporate goals into store-level expectations and delegated daily tasks to associates.
- Managed store-wide inventory and resolved customer issues through strong service and communication.
Store Manager at Subway (2017-01 – 2018-12)
- Ran full store operations including accounts payable/receivable, payroll, deposits, and cash handling.
- Scheduled and directed staff, and monitored food quality and service standards daily.
- Built positive relationships with guests and employees through strong communication.
Education
A.A.S. in Business – Motlow State Community College (2025-12)