Brett Binder
Premium Ticketing Coordinator - Regional
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About
Drive sales through strategic data analysis, devising innovative approaches to boost revenue. Contribute to the design and implementation of VIP and Platinum ticketing initiatives. Support ticket inventory management and pricing strategies.
Experience
Premium Ticketing Coordinator - Regional - AEG Presents - West Palm Beach, FL
(2024-06)
- Drive sales through strategic data analysis, devising innovative approaches to boost revenue.
- Contribute to the design and implementation of VIP and Platinum ticketing initiatives.
- Support ticket inventory management and pricing strategies.
Marketing Manager - Powertown Wrestling at Relativity Worldwide LLC - Boca Raton, FL (Remote)
(2021-12 - 2025-01)
- The oversee all social media accounts which includes Facebook, Instagram, and Twitter.
- Manages and operates company accounts including MailChimp, DocuSign, Google Workspace, GoDaddy, and Shopify.
- Responsible for the collection of talent information of over 200 wrestler's legal contracts, addresses, and representatives.
- Acts as the customer support manager and shipping consultant.
Conference Services Coordinator - The Breakers Palm Beach - Palm Beach, FL
(2024-02 - 2024-05)
- Assisted in planning and executing group conferences, including the National Association of Chain Drug Stores.
- Communicated with clients and hotel staff while anticipating and facilitating client needs on behalf of Managers.
- Produced and distributed conference documents and correspondence promptly and efficiently for Managers.
Ocean Course Operations Specialist - The Breakers Palm Beach - Palm Beach, FL
(2022-05 - 2024-02)
- Provided excellent customer service to all guests for activities, such as player assistant and hospitality management.
- Managed and maintained the golf carts, guest clubs, and bag storage room.
- Represented "The Breakers" with excellent hospitality service to all team staff, hotel guests, and breakers members.
Customer Experience Associate - Premier Lacrosse League - Remote, Seasonal
(2023-11 - 2024-01)
- Managing customer communication across all channels, including email, phone, and social inquiries.
- Processing orders and transactions accurately and efficiently.
- Troubleshooting technical issues with products or services and reporting issues that are surfaced.
- Proactively monitoring customer feedback on third party marketplaces and compiling opportunities for improvement.
Outside Operations Assistant - The Old Course at Broken Sound - Boca Raton, FL
(2021-06 - 2022-05)
- Responsible for various services such as driving range, bag room, and staging area for club members.
- The setup and breakdown of the day's schedule, including pro-scratch tournaments and county wide leagues.
- Excellent customer service, a positive atmosphere, and engaging conversations with all members.
- Assisted the PGA Seniors Tour for a week-long tournament and was a contributing member to the success of the event.
Track and Field Student Manager - University of Florida - Gainesville, FL
(2020-08 - 2021-05)
- Assisted with the day-to-day operations of a Division 1 collegiate athletics team.
- Provided the coaches and athletes with any equipment necessary to be successful.
- Traveled with the team to various track events and represented the University of Florida.
- Hosted multiple events including Tom Jones Invitational and Florida Relays Classic.
Support Internship, Partnerships - Orange Bowl, Committee Festival - Miami, FL
(2019-12 - 2020-01)
- Learned about department processes, budgets, expenses, and the development of in game ads.
- Assisted the partnership department with various tasks such as credentials, sponsorships, and community outreach.
- Contributed to multiple events and promotions including the Orange Bowl Basketball Classic, Coaches Luncheon, the Orange Bowl VIP Pregame Party, and Orange Bowl Football Game.
Operations Assistant - University of Florida Athletic Association - Gainesville, FL
(2019-03 - 2021-01)
- Provided guest services for Baseball, Football, and Basketball games
- Addressed fan inquiries and resolved issues promptly, and ensured fan comfort and safety.
Education
Master of Science - Sports Management, Certificate in Events Management - University of Florida (2023-05)
Bachelor of Science - Sports Management, Minor in Business Administration, cum laude - University of Florida (2021-05)
