Zachary

Coordinate and oversee store-level internal operations, including supplies auditing, trade system management, and mentoring new sales representatives on customer interactions for four Verizon locations. Enforce store standards and report facility issues. Conduct regular store inspections to verify adherence to Verizon guidelines.

Regional Store Coordinator - Verizon Cellular Sales - St Petersburg, FL / Palmetto, FL

(2022-01 - 2025-01)

• Coordinate and oversee store-level internal operations, including supplies auditing, trade system management, and mentoring new sales representatives on customer interactions for four Verizon locations.
• Enforce store standards and report facility issues.
• Conduct regular store inspections to verify adherence to Verizon guidelines.
• Drive regional communications: push updates, news, and strategic plans to store coordinators and sales representatives.

Store Coordinator - Verizon Cellular Sales - St Petersburg, FL / Palmetto, FL

(2022-01 - 2025-01)

• Collaborate with store leadership; communicating audit findings, system changes, and training needs to drive consistency.
• Implement and manage aging-inventory processes: standardized intake, regular audits.
• Develop and run engaging sales reports that highlight key metrics, trends, and opportunities.
• Provide one-on-one training support for new hires to accelerate onboarding and competency.

Sales Representative - Verizon Cellular Sales - St Petersburg, FL / Palmetto, FL

(2022-01 - 2025-01)

• Acquire new consumer and business clients through targeted outreach and partnerships.
• Deliver great service during the sale to Verizon customers and prospects.
• Interpret and explain Billing, account, device analysis to customers.
• Provide tech support that requires problem-solving, testing, and adapting solutions.
• Stay current on the newest technology software, updates, products and services.
• Participate at outside store working retail booths at community events.

Freelance Copywriter - Freelance Copywriter - St Petersburg, FL

(2020-01)

• Delivered social media and viral marketing campaigns that boosted client engagement and sales.
• Managed business planning (marketing, operations, fulfillment) to drive growth and sustainability.
• Leveraged networks to generate sales and build long-term customer relationships.
• Used existing contacts to drive business growth and establish lasting client partnerships.
• Designed and implemented reporting and record-keeping systems to secure customer data and protect privacy.

Bachelor of Science - Psychology - Florida State University (2018-05)