Brian Bell

Operations and customer experience professional with experience leading entertainment venues, retail technology, and customer-facing teams. Proven ability to manage daily operations, train employees, troubleshoot equipment, oversee inventory, and create exceptional guest experiences in fast-paced environments. Skilled in leadership, communication, and problem-solving, with a passion for gaming, technology, and collectibles.

Built and manage a YouTube channel with over 7,000 subscribers, demonstrating expertise in community engagement, content creation, and brand development. Excited to bring strong operational leadership and enthusiasm for the gaming and hobby industry to a growing organization.

Founder And Content Creator - Raw Double B - Old Bridge, NJ

(2024-11)

• Grew YouTube channel to over 7,000 subscribers through consistent content creation and audience engagement.
• Planned, filmed, edited, and published long-form videos and short-form content.
• Built and managed an online community across multiple social media platforms.
• Developed branding, thumbnails, titles, and content strategy to increase engagement.
• Analyzed YouTube analytics to improve video performance and audience retention.
• Collaborated with other creators and stayed current with gaming and entertainment trends.

Account Executive/ Pest Control Professional - Action Pest Control - Toms River, New Jersey

(2023-01)

• Managed customer relationships across residential and commercial accounts.
• Delivered customized solutions based on customer needs.
• Built long-term client relationships.
• Managed an independent territory.
• Coordinated scheduling and daily operations.
• Maintained detailed documentation.
• Consistently exceeded customer expectations.

Sales Representative - Optimum - Freehold, NJ

(2021-06 - 2023-01)

• Built relationships with residential and business customers by identifying their technology and connectivity needs.
• Delivered personalized recommendations for internet, TV, mobile, and home technology solutions while providing an outstanding customer experience.
• Managed a personal pipeline of prospective and existing customers, maintaining consistent follow-up and organization.
• Consistently met and exceeded performance goals in a fast-paced, commission-based environment.
• Resolved customer concerns with professionalism, helping turn objections into long-term customer relationships.
• Collaborated with team members to improve sales performance, customer satisfaction, and operational efficiency.
• Maintained accurate customer records, contracts, and account documentation using company systems.
• Developed strong communication, problem-solving, and relationship-building skills that translate to leadership and customer-focused roles.

Tech Consultant - Target - Manalapan, New Jersey

(2020-08 - 2021-07)

• Assisted customers with computers, gaming consoles, phones, and electronics.
• Troubleshot technical issues.
• Managed inventory and merchandising.
• Opened and closed department.
• Delivered exceptional customer service.

Arcade Floor Manger - Iplay America - Freehold, NJ

(2018-04 - 2019-02)

• Managed daily operations of a high-volume arcade.
• Led and trained team members to deliver exceptional guest experiences.
• Troubleshot arcade games and entertainment equipment.
• Managed inventory and maintained operational readiness.
• Assisted with opening and closing procedures.
• Resolved guest concerns quickly while maintaining a fun atmosphere.
• Worked with management to improve

High School Diploma - Old Bridge High School (2017-06)