Brian Grady

Results-oriented Customer Service Associate w/ years of experience providing exceptional customer service in various environments. Proven ability to build customer relationships, process orders, & resolve customer inquiries efficiently.

Sales Associate - Royal-T Vintage Clothing - Palm Springs, CA

(2026-02)

• Assisted customers in fast-paced environment, resolving customer inquiries promptly.
• Collaborated with company president to custom tailor inventory to increase revenue.
• Utilized interpersonal skills to build rapport and make repeat customers out of strangers.

Program Leader - Think Together - Palm Springs, CA

(2024-12 - 2025-06)

• Created unique lesson plans to increase student engagement
• Led student team to 2nd place regional finish.

Executive Assistant - Abogados Americanos Staffing - Atlanta, GA

(2023-07 - 2024-03)

• Provided comprehensive administrative support to international workforce.
• Efficiently managed complex schedules, secured payroll, & facilitated bilingual communication.

Manager / Projectionist - Atlanta Film Society - Atlanta, GA

(2019-08 - 2023-05)

• Elevated prominence of screenplay competition, nearly doubling yearly entries in first full year.
• Facilitated key aspects of annual festival, including hosting screenings, filmmaker panels, & audience Q&As.

Manager / Projectionist - Plaza Theatre - Atlanta, GA

(2018-12 - 2020-03)

• Ran audio & digital projection operations, ensuring seamless execution for private & public programs.
• Governed daily POS accounting & reconciliation, maintaining financial integrity across registers.

Tour Guide - The Walking Dead Studio Tours - Atlanta, GA

(2018-11 - 2020)

• Singled out for gregarious attitude and promoted first day on the job.
• Co-managed team so efficiently that we overtook neighboring regions.

Program Assistant, Academy Nicholl Fellowships in Screenwriting - Academy of Motion Picture Arts and Sciences - Los Angeles, CA

(2012-02)

• Oversaw day-to-day operation of the competition, answering phone, email, & social media questions.
• Maintained detailed department records, including check requisition accounting and budget tracking.

Bachelor of Arts - Cinema-Television Critical Studies - University of Southern California, School of Cinematic Arts (2006-08 - 2009-12)