Customer Success
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People Person looking for opportunities that allow me to provide excellent customer success experience.
Highly skilled in creating effective and efficient plans of action with 15 years’ experience in client management focusing on customer success. Knowledge and experience in sales and support. Extremely focused on effective, positive written and verbal communication as well as partnership building to ensure likelihood of customers reaching their desired outcomes.
Encompasses strong interpersonalskills and ability to work cohesively in a team environment across internal and external company lines. Aggressively looking for opportunity in a stretch role that will enable my current skillset as well as bolster additional responsibilities that will allow professional advancement in technology.
Bachelor of Business Administration, North Carolina Central University, 2004