Brianna Newell

I am a organized administrative professional experienced in providing exceptional customer service. Skilled multitasker with the ability to maintain composure in fast-paced, high-pressure environments. Expertise in scheduling, data entry, record keeping and customer relations.

Proven ability to maintain professionalism and a positive attitude when interacting with clients. Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills.

Demonstrated ability to prioritize tasks and meet deadlines.

Receptionist at Drybar (2026-02 – Present)

• Greeted visitors warmly and ensured they had a positive experience.
• Answered phones professionally in accordance with organizational protocols.
• Assisted with administrative tasks such as filing documents, copying materials.
• Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches.
• Answered questions about organization and provided callers with address, directions, and other information.
• Assisted in resolving customer complaints and disputes.

Assistant at Happy Time Learning (2024-07 – 2025-08)

• Assisted in daily classroom activities, promoting a positive learning environment.
• Collaborated with teachers to plan and implement educational activities.
• Communicated effectively with parents about children's progress and needs.
• Scheduled and confirmed meetings for my supervisor.
• Created and maintained databases of names, addresses, phone numbers and other relevant contact information for employee use.
• Prepared agendas and materials for meetings and activities.

Sales Associate at Footlocker Retail (2023-05 – 2024-03)

• Maintained store presentation by organizing merchandise displays effectively.
• Collaborated with team members to achieve daily sales goals.
• Managed inventory levels by restocking shelves and conducting counts.
• Helped customers find specific products, answered questions, and offered product advice.
• Greeted customers and provided exceptional customer service.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Some College (No Degree) in Psychology – Clark Atlanta University (2028-05)

High School Diploma in US – Lincoln High School (2024-06)