Brianna Wright
Dedicated and reliable professional with extensive experience in customer service, security, and high-paced environments
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About
Dedicated and reliable professional with extensive experience in customer service, security, and high-paced environments. Skilled in communication, problem-solving, conflict resolution, and building positive customer interactions. Brings a strong background in both military and civilian roles, demonstrating professionalism, adaptability, and attention to detail.
Passionate about delivering excellent customer service, ensuring passenger safety and satisfaction, and supporting smooth airport operations. Seeking a customer service position where I can contribute strong interpersonal skills, efficiency, and a commitment to providing a positive rental experience.
Experience
88N Transportation Coordinator, B.O.S.S. Secretary, Orderly Room, Barracks Management - U.S Army - Killeen, TX
(2020-08 - 2024-02)
- Coordinated and supported large-scale events through B.O.S.S. (U.S. Army), demonstrating organization, time management, and teamwork.
- Assisted with administrative and operational tasks in the Army Orderly Room, ensuring accuracy and efficiency in documentation and processes.
- Supervised staff and supported team operations, contributing to smooth and efficient workflows.
- Advanced from B.O.S.S. Administrator to Secretary, supporting leadership, organizing events, and managing communications.
- Handled documentation, compliance, and administrative duties in structured environments, demonstrating reliability and attention to detail.
- Maintained safety and security standards in roles such as Barracks Management and private security, ensuring compliance with policies and procedures.
- Monitored environments and responded to emergencies, prioritizing the safety of individuals and property.
Bather - PetSmart - Tucker, GA
(2019-11 - 2020-06)
Sales Team Member - Footlocker - Torrance, CA
(2019-01 - 2019-07)
Delivered high-quality customer service in fast-paced environments, assisting diverse customers and resolving concerns efficiently.
- Managed transactions, returns, and customer service responsibilities, showcasing multitasking and organizational skills.
Security Guard - Securitas - San Diego, CA
(2016 - 2017)
Responded quickly to incidents as a Security Guard, demonstrating strong judgment and the ability to stay calm under pressure.
Security Guard (Supervisor) - Staff Pro - San Diego, CA
(2016 - 2017)
Responded quickly to incidents, demonstrating strong judgment and the ability to stay calm under pressure.
- Provided support to individuals during stressful situations, ensuring clear communication and positive outcomes.
Cashier/Customer Service Rep - Walmart - El Cajon, CA
(2015-01 - 2016-12)
Delivered high-quality customer service in fast-paced environments, assisting diverse customers and resolving concerns efficiently. Built strong rapport with individuals from various backgrounds, ensuring a welcoming, professional, and supportive experience.
Cashier/Cook - SeaWorld San Diego - San Diego, CA
(2014-01 - 2015-12)
Assisted families and individuals in public-facing roles, maintaining a calm and helpful presence during high-traffic situations.
Cashier/Prep Cook - Jack in the Box - San Diego, CA
(2013-01 - 2014-12)
Education
Bachelor of Science - Social Work - Texas A&M University-Central Texas (2026-08)
