Bridget Moore

Results-driven Business Office Manager and Accounting Manager with 15+ years of experience in healthcare finance, business office operations, revenue cycle management, accounts payable, accounts receivable, Medicaid eligibility, trust accounting, billing, and team leadership. Proven ability to improve financial accuracy, maintain regulatory compliance, lead administrative teams, and build strong relationships with patients, families, and vendors.

Business Office Manager / Accounting Manager - MEMPHIS JEWISH HOME

(2022-06 - 2026-07)

• Manage AP, trust accounting, deposits, refunds, write-offs, and payment processing.
• Reconcile credit cards and financial accounts while maintaining accurate records.
• Coordinate Medicaid applications and meet with families regarding financial eligibility.
• Manage resident trust funds, triple-check process, check requests, and vendor payments.
• Support business office operations, collections, insurance entry, and customer service.

Business Office Manager - Diversicare of Southaven

(2021-08 - 2022-06)

• Managed collections, deposits, Medicaid applications, refunds, write-offs, and care plan participation.

Business Office Manager - Harborview Health Systems

(2020-03 - 2021-08)

• Supervised reception, HR support, billing staff, and patient trust accounts.
• Oversaw billing accuracy, claims follow-up, adjustments, and collections.

Billing Specialist - Baptist Health

(2016-08 - 2020-03)

• Verified insurance, reviewed claims for accuracy, and submitted hospital/outpatient claims.

Assistant Business Office Manager - Signature Healthcare

(2016-02 - 2016-08)

• Managed trust accounts, collections, deposits, receivables, and secondary claims.

Business Office Manager (HR & AP) - Therapy Zone

(2009-11 - 2016-02)

Directed office operations, HR, payroll, AP/AR, budgeting, billing, collections, recruiting, and staff development.

• Managed financial reporting, vendor relationships, policies, and daily operations.

Medical Assistant / Pre-Cert Nurse - Internal Medicine Group of Mid-South

(2004-11 - 2009-07)

• Supported physicians with patient care, scheduling, pre-certification, and clinical procedures.

Associate of Arts - Northwest Community College

Certificate - Medical Assistant - Concorde Career College

High School Diploma - Westwood High School