Bryan Firmin

Detail-oriented Food Service Professional and Catering Coordinator with 4 years of experience in hospitality, culinary prep, and customer service. Proven ability to coordinate catering operations, streamline kitchen prep, and manage high-volume customer transactions. Strong leader and communicator skilled in inventory control, food safety compliance, and guest satisfaction. Committed to delivering exceptional dining and event experiences.

Catering Coordinator - Firm One Catering Business - Chicago, IL

(2019-10)

• Vendor & Inventory Management: Order food, beverages, and event supplies from vendors while maintaining accurate inventory levels and tracking rental equipment.
• Financial Administration: Generate client invoices, process payments, monitor event budgets, and assist in managing food and labor costs.
• Quality Control & Compliance: Oversee food presentation, temperature control, and service flow during events while enforcing strict sanitation and alcohol service guidelines.
• Event Execution: Coordinate event timelines with venue staff and culinary teams to ensure seamless service and complete client satisfaction.

Prep Cook - Italian Fiesta Pizzeria - Chicago, IL

(2023-08 - 2025-03)

• Ingredient Preparation: Chopped vegetables, sliced meats, shredded cheeses, and prepared house sauces according to traditional recipes.
• Dough Production: Prepared, portioned, rolled, and proofed pizza dough daily for fresh crust production.
• Hot Line Preparation: Cooked pastas, wings, fried appetizers, and specialty dishes ahead of peak service hours.
• Station Management: Organized and continuously replenished prep tables and assembly lines to maintain efficiency during busy rushes.

Cashier / Customer Service Representative - Fairplay Foods - Oak Lawn, IL

(2021-10 - 2022-07)

• Point of Sale Operations: Scanned groceries, processed cash, credit, debit, EBT/SNAP benefits, and coupons accurately in a high-volume supermarket setting.
• Customer Care: Assisted shoppers with product inquiries, sales promotions, and register assistance with a friendly and professional demeanor.
• Cash Handling: Managed and balanced daily register tills at the start and end of shifts to ensure precise financial accounting.
• Front-End Maintenance: Bagged groceries efficiently, organized register lanes, and returned unpurchased items to proper store shelves.

High School Diploma - Sullivan High School (2019-06)