Nikki Sharma

Communicate with guests and proper order entry Help assist with private dining events with up to four private dining spaces Work and collaborate with operations crew and kitchen staff responding to guests inquiries and resolving concerns

Server at Wayfare Tavern (2025-06 – Present)

• Communicate with guests and proper order entry
• Help assist with private dining events with up to four private dining spaces
• Work and collaborate with operations crew and kitchen staff responding to guests inquiries and resolving concerns
• Handle customer requests and following applicable liquor laws while upholding safety protocol

Events and Meetings Manager at Microsoft (2020-01 – 2023-03)

• Responsible for all day-to-day planning, operations and execution of events for up to 2,000 guests
• Daily booking and management of multipurpose rooms and conference center spaces
• Coordination with outside event companies and staffing agencies

Sales Manager/Private Dining Coordinator at McCormick & Schmick's (2015-06 – 2020-01)

• Planned events such as buyouts, meetings, wedding receptions, birthday parties and company outings for as many as 350+ people
• Prepared contracts, banquet event orders, menus, diagrams, for four separate M&S locations
• Coordinated events and reconciled details in Salesforce, Delphi, Microsoft Excel and Word
• Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financials

Server at McCormick & Schmick's (2011-10 – 2020-01)

• Passionate for delivering ultimate guest satisfaction and continuously learning
• Possess great listening skills resulting in accurate order placement and maintaining standards
• Known for continuously selling Landry's memberships and winning server contests

Honors Bachelor of Arts in Business Administration/Marketing – San Jose State University (2015)