Bun Kong

Highly motivated professional transitioning into Information Technology, leveraging a strong background in automation, technical troubleshooting, and process optimization. Skilled in analyzing complex systems, diagnosing issues, and implementing efficient solutions. Experienced in training team members, maintaining detailed technical documentation, and ensuring compliance with quality and safety standards.

Currently pursuing a degree in Computer Technology at Normandale Community College to deepen IT expertise and support career advancement in technical support, systems administration, or IT operations.

CNC Machinist at Fountain Industries (2018-09 – 2019-06)

• Programmed and operated automated CNC systems, optimizing production efficiency and ensuring precision.
• Conducted routine troubleshooting and diagnostics for system errors, reducing downtime by 20%.
• Documented technical processes and performance metrics for quality assurance.
• Collaborated with team members to address equipment issues and maintain a clean, safe working environment.

CNC Machinist at SICO America, Inc. (2018-06 – 2018-09)

• Operated CNC machines and other automated systems, ensuring adherence to production standards.
• Diagnosed mechanical and software-related issues, ensuring minimal production interruptions.
• Trained new employees on equipment operations and safety protocols.
• Managed data entry and documentation for completed production runs.

Technician Operator at Sky Water Technology Foundry (2017-05 – 2017-11)

• Operated and maintained automated microchip manufacturing systems, ensuring accuracy and efficiency.
• Followed detailed technical instructions to assemble and inspect products.
• Assisted IT staff in troubleshooting production software and ensuring smooth data flow.
• Performed quality inspections, documented production data, and provided technical support to colleagues.

Computer Technology – Normandale Community College

– Colorado Technical University