Cadence Hollier

Resourceful manager with 3 years of experience in retail. Warehouse operations, specializing in customer service and strategic planning. Proven track record in driving business growth through effective process improvements and exceptional client relationships. Skilled in team scheduling and inventory control, with a focus on enhancing operational efficiency and customer satisfaction. Holds a bar card, enhancing service capabilities in hospitality settings.

Cashier/To-Go at Fiery Crab Juicy Seafood Restaurant (2026-04 – Present)

• Greet customers as they walk in
• Take to go orders
• Take drive through orders
• Counting drawers/ money

Manager/Key Holder/ scheduler at Rees Street Market (2022-06 – 2026-09)

• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
• Assisted customers with product selection based on their needs and preferences, resulting in increased sales revenue
• Developed and implemented strategic plans to drive business growth and increase profitability
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Identified opportunities for process improvement within the customer service department and implemented effective solutions that resulted in reduction in average handling time per call/email/ chat
• Developed strong relationships with key clients through regular communication and personalized support
• schedule employees

Warehouse Associate at Cardinal Health (2025-09 – 2026-04)

Lum picking , we locating, selecting, and packing items from storage to fulfill customer orders.

• Accurately picked and packed orders for shipment, ensuring proper labeling and documentation
• Collaborated with team members to complete daily tasks in a timely manner
• Performed regular quality checks on products to ensure they met specifications
• Maintained a clean and organized work area, promoting safety and efficiency
• Communicated effectively with supervisors regarding any issues or concerns related to inventory or operations

High school diploma – Cecilia High School (2021-08 – 2024-05)