Cadence Lang

Compassionate and detail-oriented professional with 2+ years of customer-focused experience in childcare and educational environments. Skilled in front-desk support, managing client interactions, maintaining accurate records, and delivering exceptional service in fast-paced settings. Adept in multitasking, scheduling, and administrative support. Seeking to transition into an administrative setting to support patients and staff with high-quality service and operational efficiency.

Patient Encounter Specialist at UAB (2026-05 – Present)

• Patient Care: Greet, check in/out, and assist patients professionally.
• Scheduling: Answer phones, schedule appointments, and manage referrals.
• Insurance & Payments: Verify insurance, update patient information, and collect payments.
• Communication & Records: Maintain accurate records, handle messages, and protect patient confidentiality.

Teacher Assistant at AIM Academy (2024-11 – 2026-05)

• Classroom Support: Assist the teacher with daily lessons, activities, and classroom management.
• Student Support: Provide individual and small-group assistance to help students succeed.
• Learning Activities: Prepare materials and support educational and hands-on activities.
• Communication & Safety: Monitor student safety, behavior, and communicate concerns to the teacher.

Cashier at Jacks Family Restaurant (2021-08 – 2023-12)

• Customer Service: Greet customers, take orders, and provide friendly service.
• Cash Handling: Process cash, card, and digital payments accurately.
• Order Accuracy: Prepare and serve orders while ensuring accuracy and quality.
• Cleanliness & Teamwork: Keep the counter and dining area clean and work efficiently with the team.

Advanced High School Diploma – Hewitt Trussville High School (2019 – 2023)

College Course Work – Jefferson State Community College (2023 – 2024)