Deeanna Gutierrez

To further my career, to obtain self-sufficiency, and to be more supportive in the common welfare of others.

Patient Admitting Specialist at Eisenhower Health (2024-02 – 2024-07)

• Greet patients upon check in/out, and via telephone communication.
• Copay and Self Pay collects.
• Accommodating specific scheduling needs due to work or transportation needs.
• Patient Insurance and authorization verifications for Private INS, Medi-Cal Plans, Medicare Advantage Plans and Workers Compensation.
• Have direct communication with Eisenhower Physicians as well as outside Private Physician Offices.
• Input all Time Off requests, vendor blocks, and department meetings.

Medical Administration at City Of Hope (2024-02 – 2024-07)

• Greet patients upon check in/out, and via telephone communication.
• Copay and Self Pay collects.
• Accommodating specific scheduling needs due to work or transportation needs.
• Patient Insurance and authorization verifications for Private INS, Medi-Cal Plans, Medicare Advantage Plans and Workers Compensation.
• Have direct communication with Outside Private Physician Offices.
• Prep patient charts, transcribe incoming referrals.

Medical Administration at Dynamic Therapies (2023-07 – 2024-02)

• One of two designated key holders, responsible for opening and closing the facility.
• Managed and maintained company supply accounts for staff members, and patients.
• Verify insurance for patients for OT, ST, PT.
• Check in patient, make more appointments, collect copayments.

UPS Manager at United Postal Services (2019-07 – 2023-10)

Manage 2 departments of load. Responsible for 4 part-time supervisors and 26 employees. Ensure all employees were working safely and efficiently.

• Submitted timecards for the part time supervisor's and employees.
• Responsible for supervising and training employees effectively, ensuring packages are sorted accurately and loaded onto appropriate trailers.

High School Diploma – West Shores High School (2010 – 2013)

Medical Assistant – North West College (2022)