Sianie Flores

Get to Know Me

I am a dependable, organized, and hardworking professional who enjoys working in a fast-paced environment. I am comfortable working with computers and have strong typing and data-entry skills, with a focus on accuracy and attention to detail.

I have experience handling phone calls, communicating professionally with customers and coworkers, entering and updating information, and completing paperwork. I am able to stay focused while completing repetitive typing and computer-based tasks, while still making sure my work is accurate and completed in a timely manner.

I am a quick learner who takes pride in being reliable, organized, and detail-oriented. I understand the importance of protecting confidential information and maintaining professionalism at all times. I am looking for an opportunity where I can use my typing, computer, communication, and organizational skills to contribute to a team and grow within the company.

Patient Service Specialist at Concentra (2025-04 – Present)

• data entry level work
• quick typer
• attention to detail
• using patient information and importing all information into data base for workers come
• adjust information with important phone calls for patient charts with adding claim number
• scheduling patient for follows ups
• paying attention to detail and making sure all information is correct
• all day computer work and answering phones
• The services might consist of medical needs, such as blood work, vaccines, titers, or any urgent care needs.
• Some other services I check patients in for are for self pay services, physicals, drug screens, tuberculosis testing, audios, X-rays, and for injuries.

Housing Counseling Administrative Assistance at HACE Hispanic Association of Contractors and Enterprises (2021-01 – 2025-12)

• Data entry on Rx office-import all client information
• Capable of all administrative work
• Schedule & reschedule appointments
• Handling client files
• Experience with Excel reporting for all Housing Counseling data
• Assist with all First Time Home Buyer process
• Sign up clients for First Time Home Buyer workshop
• Send out workshop zoom link/ intakes
• Making sure clients are receiving documentations/ appointment letters
• Mail out important letters for Housing Counselors when needed
• Great social skills
• Reception work/ providing helpful information
• Outreach events
• Creating flyers on Canva
• HIPPA compliance

Sales Associate at Old Navy (2019-01 – 2021-12)

• Floor duties
• Restocking shelves
• Shipping and packaging skills
• Achieved outstanding performance by providing customer service

Cashier at Quigs Pizza Steaks & Hoagie's (2017-01 – 2019-12)

• Welcomed customers
• Place orders over phone/ in person
• Helped train new employees in most efficient ways to perform duties and take care of customer needs
• Cleaned restaurant, keeping neat appearance
• Performed cashier duties, handles payments and made sure to balance drawer at end of shift

Associates in Health Care Studies – CCP Community College of Philadelphia (2018-01 – 2023-12)

High School Diploma – Community Academy of Philadelphia Charter School (2014-01 – 2018-12)