Camisha Williams
Customer Service Representative
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About
Dedicated and compassionate individual with a strong passion for working with children and supporting their development in a safe, nurturing environment. Experienced in caring for young children through babysitting and volunteer roles, with a patient and energetic approach. Serving, bringing excellent communication skills, teamwork, and a positive attitude. Reliable, hardworking, and eager to contribute to a supportive team.
Experience
Customer Service Representative at RPM Raceway (2025-07 – Present)
- Delivered friendly, professional guest service in a fast-paced entertainment environment, assisting guests with check-in, reservations, waivers, and payments.
- Answered questions regarding races, attractions, pricing, and safety procedures to ensure a smooth and enjoyable guest experience.
- Resolved guest concerns calmly and efficiently, maintaining a positive atmosphere and high customer satisfaction.
- Collaborated with team members to manage crowd flow and support daily operations during high-volume periods.
Customer Service Representative at 4 CW Girls Foundation (2022-07 – 2024-08)
- Provided compassionate and professional support to clients, addressing inquiries and guiding them to available resources.
- Resolved client concerns effectively, ensuring a positive and supportive customer experience.
- Collaborated with team members to plan and execute community outreach events, successfully registering 200+ participants.
- Managed phone and email correspondence, maintaining detailed records of client interactions and follow-ups.
Personalized Babysitting Services (2023 – 2025)
- Provided attentive, age-appropriate care for children ranging from ages 3-12.
- Maintained a safe, clean environment and followed parents' guidelines for meals, naps, and screen time.
- Assisted with homework, reading, and creative play to support learning and development.
Education
Bachelor of Arts in Education and Psychology – New Jersey City University (2029)
High School Diploma – Bayonne High School (2021 – 2025)

