Candace Williams

Results-driven Human Resources, Payroll, and Operations Manager with 12+ years of experience leading payroll operations, HR compliance, employee relations, workforce development, and organizational consulting across public sector, hospitality, healthcare, transportation, and restaurant industries. Proven expertise in payroll processing, compliance audits, HR strategy, systems implementation, policy development, workforce planning, recruitment, and operational efficiency. Skilled in FLSA compliance, FMLA administration, ADP & Oracle systems, Microsoft Word documentation, and advanced Excel problem-solving, reporting, reconciliation, formulas, and spreadsheet analysis.

HR, Payroll & Business Consultant - Independent HR & Operations Consultant - New Orleans, LA

(2018)

• Provide strategic consulting services to public agencies, restaurants, hospitality groups, and small businesses.
• Conduct HR audits, payroll reviews, payroll reconciliation, and compliance assessments.
• Develop HR policies, accounting procedures, payroll controls, and employee handbooks using Microsoft Word.
• Lead implementation and optimization projects for ADP, Oracle, and HRIS systems.
• Design FMLA administration systems and compliance workflows.
• Train managers and leadership teams on HR compliance and operational best practices.
• Create advanced Excel spreadsheets for payroll tracking, budgeting, reporting, formulas, and problem-solving.
• Analyze payroll discrepancies and resolve reporting issues using Excel functions and pivot tables.

HR Payroll Manager - New Orleans Regional Transit Authority - New Orleans, LA

(2025-08)

• Lead full-cycle payroll and HR operations ensuring compliance with federal, state, and local regulations.
• Conduct HR and payroll audits to strengthen internal controls and improve compliance.
• Oversee FLSA guidelines, payroll policies, and internal procedures.
• Administer FMLA and leave of absence programs.
• Develop payroll, HR, FMLA, and accounting-related procedures.
• Manage payroll reporting, Excel-based data analysis, and payroll issue resolution.

Senior Payroll Administrator - New Orleans Regional Transit Authority - New Orleans, LA

(2021-03 - 2025-08)

• Processed payroll for exempt and non-exempt employees with accuracy and compliance.
• Managed union leave tracking and payroll verifications.
• Prepared payroll reports and resolved payroll discrepancies.

Corporate Payroll Administrator - HRI Corporate Properties - New Orleans, LA

(2017-06 - 2021-03)

• Managed multi-state payroll and compliance.
• Improved retention and payroll processes.
• Performed payroll audits and reporting functions.

Payroll Master & General Cashier - Hotel New Orleans - New Orleans, LA

(2016-01 - 2017-06)

• Processed payroll and conducted audits.
• Managed garnishments and financial operations.
• Prepared payroll documentation and reports.

HR Director & Training Manager - Oceans Hospital - Kenner, LA

(2013-08 - 2015-11)

• Led HR operations and reduced turnover.
• Managed training and compliance programs.
• Developed employee procedures and training documentation.

Administrative Manager - Medical Team - Metairie, LA

(2011-09 - 2013-08)

• Managed payroll and training coordination.
• Supported employee onboarding and administrative operations.

Bachelor of Business Management - Human Resources Concentration - Southern University of New Orleans