Carla S,

Bilingual (English/Spanish) professional with over seven years of experience coaching, advising, and supporting diverse communities. Skilled in one-on-one guidance, goal setting, resource navigation, workshop facilitation, and relationship building. Passionate about helping students and individuals achieve their personal and professional goals through education and coaching.

Case Manager - Housing Works - New York

(2024-12 - 2025-11)

• Conducted comprehensive client assessments to identify medical, behavioral health, housing, and social service needs.
• Developed individualized service plans and monitored client progress toward established goals.
• Coordinated services with healthcare providers, community organizations, and government agencies to ensure continuity of care.
• Assisted clients with Medicaid, SNAP, housing, and other public benefit applications.

Case Manager - Westhab - New York

(2023-01 - 2024-11)

• Completed client assessments and developed individualized service plans based on identified needs.
• Connected individuals and families with healthcare providers, mental health services, housing resources, and community support.
• Coordinated referrals and monitored service delivery to ensure positive client outcomes.

Client Success Specialist - Anchor Health - New York

(2019-03 - 2022-12)

• Conducted comprehensive client assessments to identify barriers to care and supportive service needs.
• Provided individualized coaching and care coordination to promote long-term stability and wellness.
• Developed personalized action plans and connected clients with healthcare providers, public benefits, and community resources.

BS - Media Studies - The New School Parsons School of Design

Filmmaking postgraduate courses - London Film School