Carlee French
Guest Services/Customer Service Representative
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About
Friendly, hardworking, and dependable professional with experience working with the public, supporting daily operations, and creating welcoming environments. Skilled at communicating with people of all ages, staying organized in busy settings, learning new tasks quickly, and providing excellent customer service. Seeking a barista position where I can contribute a positive attitude, strong work ethic, and commitment to creating a great customer experience.
Experience
Guest Services/Customer Service Representative - Metro Richmond Zoo - Moseley, VA
(2021-07 - 2022-03)
- Welcomed guests and provided friendly, helpful customer service.
- Assisted visitors with questions and directions.
- Maintained a clean, safe, and organized work environment.
- Worked effectively in a busy, public-facing setting.
- Followed workplace procedures and safety guidelines.
- Demonstrated patience, professionalism, and a positive attitude.
- Worked cooperatively with team members to support daily operations.
Childcare Provider - Kiddie Academy of Midlothian - Midlothian, VA
(2022-03 - 2026-08)
- Supervised and supported children in a safe, caring, and structured environment.
- Communicated professionally with children, families, and coworkers.
- Maintained cleanliness, organization, and safety throughout the classroom.
- Followed schedules, routines, and established procedures.
- Managed multiple responsibilities while remaining attentive and dependable.
- Demonstrated patience, flexibility, and strong problem-solving skills.
- Built positive relationships through respectful and compassionate communication.
- Worked as part of a team to support daily classroom operations.
Education
High School Diploma - Cosby High School (2023)

