Guest Services Representative - San Francisco 49ers-Levi Stadium - Santa Clara, CA
(2025-09)
- Provide accurate information about stadium changes, events, and seating to enhance guest experience.
- Maintain organized seating sections and ensure safe guest flow throughout high-traffic areas.
- Prevent hazards by keeping emergency exits clear and monitoring crowd movement.
- Safely operate and oversee escalators and elevators to ensure guest safety.
- Manage lost and found items with detailed documentation and guest communication.
- Verify credentials, scan tickets, and direct guests to correct seating locations.
Event Staff - San Jose Made - San Jose, CA
(2025-02)
- Maintain accurate attendance records for large-scale community events.
- Organize confiscated items and lost and found materials with clear tracking systems.
- Direct crowds toward designated entrances/exits to maintain safe traffic flow.
- Distribute merchandise and promotional materials to attendees.
- Keep activity areas clean, organized, and visually appealing.
- Install and disassemble event decorations and displays efficiently.
Intern Medical Assistant - Bay Area Surgical Specialists - Morgan Hill, CA
(2024-06 - 2025-07)
- Managed patient intake, medical records, and scheduling with accuracy and professionalism.
- Maintained precise inventory records using Goggle sheets and Microsoft office, ensuring supplies were stocked and ready for high-volume procedure days.
- Accounted for and documented all incoming deliveries to maintain accurate inventory records.
- Maintained a clean, organized, and compliant inventory room to support daily clinical operations.
- Enforced OSHA Standards to ensure a safe and regulated clinical environment.
- Investigated patient concerns and resolved issues in alignment with clinic policies and care standards.
Activities Assistant - Crestwood Behavioral Health- Idylwood faculty - Sunnyvale, CA
(2023-04 - 2024-08)
- Organized equipment and supplies for individualized and group activities.
- Supervised activities to maximize enjoyment and prevent injuries.
- Maintained detailed attendance and participation records.
- Used verbal de-escalation strategies to resolve conflicts.
- Engaged residents with reality-oriented conversations to support participation.
- Communicated with interdisciplinary teams regarding resident needs and concerns.