Carmen Ng

Improve a company's producvity, reduce turnover, and save organizaons me by aracng top-performing professionals to fill job openings. Implement staffing and recruing processes, strategies, and soluons. Develop and implement processes that increase recruitment productivity and candidate care.

PhD Recruiter – Soware Engineering | San Francisco, California | August 2021 – November 2022

● Hired 44 net new candidates in extremely compeve condions, receiving an 81% acceptance rate and a 96%+ candidate sasfacon survey score.

● Led the largest in-house Sourcing/Aract conference for 35 Black & Lanx PhD students, resulng in 95% of parcipants applying to Meta.

● Collaborated with Systems and Infrastructure Hiring Managers to source, close, and support a 30+ intern cohort or niche/specialized technology PhD candidates.

● Served as a Leader for the Closer Strategy Commiee, seng the team’s strategic roadmap, KPIs, and driving results.

● Maintained 100% data integrity throughout the enre offer process, ensuring seamless transion to XFN partners.

University Recruiter – Soware Engineering | San Francisco, California | December 2014 – July 2021

● Hired 1,000+ new graduate & intern BS & MS computer science candidates, focusing on closing diverse candidates from Ivy League partner universies.

● Served as FLC (full-life cycle) Recruiter for Princeton, increasing the offer accept rate by 63% (to 80%).

● Facilitated 80+ candidate review sessions with quorum directors to evaluate and place top talent and trained incoming recruiters on the process annually.

● Analyzed decline data and created one-stop-shop guides to selling against Meta’s top competors.

● Innovated and scaled a candidate newsleer to increase candidate engagement & reduce reneged offers across all global pipelines and regions, resulng in a 10% reducon in reneged offers. University Recruing Coordinator | Menlo Park, California | October 2013 – December 2014

● University Recruing Team’s fourth ever Recruing Coordinator, providing seamless interview scheduling support to 200+ interviewers.

● Scheduled over 1,500 phone screens and onsite interviews supporng NORAM & EMEA-based teams.

● Led onboarding presentaons for incoming university recruing team.

Bachelor of Arts (BA) Economics – California State University