Carolina

Guided students through registration, documentation, and campus resources both in person and over the phone Banner navigation skills Collaborated with student leaders and offices to support student needs

First Stop Lab Assistant - Valencia College - Orlando, FL

• Guided students through registration, documentation, and campus resources both in person and over the phone
• Banner navigation skills
• Collaborated with student leaders and offices to support student needs
• Provided accurate information while delivering student-centered customer service

Orientation Leader - Valencia College - Orlando, FL

(2022 - 2023)

• Welcomed and guided up 120 new students a month through orientation programs
• Assisted in campus tours and facilitated new student activities/events
• Built positive relationships with families and connected them to campus resources
• Collaborated with fellow student leaders and staff

Part-Time Nanny - Self-employed - Orlando, FL

(2023 - 2023)

• Provided attentive care for up to 4 kids while maintaining a safe and engaging environment
• Established consistent afterschool/evening routines
• Planned enrichment activities including park outings, pool days, crafts, and educational play
• Prepared meals and snacks
• Built trusting relationships with both children and parents
• Communicated with multiple families to understand individual childcare needs

Childcare Assistant - Georginas Daycare - Orlando, FL

(2018-05 - 2021-08)

• Managed meal preparation and serving of 14 children
• Managed checking in and check-out while communicating with parents
• Maintained a structured environment by reinforcing schedules, transitions, and age-appropriate expectations
• Addressed behavioral challenges and promoted positive peer interactions
• Led age-appropriate games, crafts, and educational activities

Crew Member - Purple Ocean - Orlando, FL

(2022-05 - 2022-08)

• Rotated between multiple stations including cashier, beverage preparation, bowl preparation, grill, and back of the house tasks while maintaining efficiency in a fast-paced environment
• Managed point-of-sale transactions with 50-100 people both online and in person
• Positively resolved customer complaints
• Maintained food safety and sanitation standards

Associate in Arts - Secondary Education - Mathematics - Valencia College (2026-11)

High School Diploma - Timber Creek High School (2018-08 - 2022-05)