Caroline Cece Pike
Results-driven hospitality and beverage professional
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About
Results-driven hospitality and beverage professional with 8+ years of experience leading restaurant and bar operations, developing guest relationships, increasing sales, and managing high-volume beverage programs. Proven success driving revenue growth, training teams, coordinating vendor partnerships, and creating exceptional guest experiences. Seeking to shift operational expertise in hospitality and industry knowledge into a new industry.
Experience
Manager – Facilitated Opening - Bayou Sara Brewing Company
(2025-08)
- Led and executed the opening of a new brewery operation from the ground up including vendor establishment, policies, and procedures
- Developed beverage and food program and implemented strategies to maximize profitabilility and guest engagement
- Managed inventory and purchasing to optimize costs and product availabilty
- Oversaw all hiring, training, and development of a 28 person staff while maintaining high service standards
- Acted as primary contact for guest inquiries, private events and community events and guest success
- Worked collaboratively with owners and other management to support revenue growth initiatives with promotions, events, menu transitions, etc.
Beverage Director/Assistant General Manager - Soji: Modern Asian
(2022-08 - 2025-08)
- Advanced from Bartender to Beverage Diretor and Assistant General Manager through demonstrated leadership and performance
- Directed beverage operations, supplier relationships, and purchasing decisions for a high-volume restaurant
- Collaborated with Sales Representatives and vendors to select products, negotiate pricing, and maintain inventory levels
- Increased beverage sales through menu development, staff education, and guest engagement initiatives
- Built and maintained strong relationships with guests and sales representatives which contributed to personal business growth, repeat business and revenue growth
- Managed payroll, scheduling, forecasting, and operational reporting
- Trained and mentored 15 Front of House staff on product knowledge, upselling techniques, and customer service excellence
Bartender/FOH Manager - BRQ Seafood and BBQ
(2017-11 - 2020-07)
Senior Sales Ambassador/Sales Floor Leader - Lush Fresh Handmade Cosmetics
(2020-07 - 2022-08)
Education
High School Diploma - Saint Michael the Archangel High School (2011-08 - 2015-05)
Small Business Management and Entrepreneurship - BRCC/Louisiana State University (2015 - 2020)
