Antonio Emile

Senior hospitality and food & beverage professional with over 15 years of international experience in luxury hotels, cruise lines, and fine-dining restaurants. Proven expertise in outlet and restaurant management, guest relations, team leadership, and service excellence. Recognized for delivering personalized guest experiences, maintaining exceptional hygiene and safety standards, and leading multicultural teams to achieve high guest satisfaction and revenue goals.

Outlet Manager - Anantara Iko Mauritius Resort - Mauritius

(2025-10)

• Oversee daily operations of a high-end dining outlet, ensuring smooth service and guest satisfaction.
• Manage staff scheduling, attendance, performance evaluations, and training.
• Handle escalated guest complaints professionally and ensure service recovery.
• Coordinate closely with kitchen, bar, reservations, and back-office teams.
• Manage inventory control, ordering, and supplier relationships.
• Ensure full compliance with health, safety, and sanitation standards.
• Conduct opening and closing procedures and maintain outlet presentation standards.

Restaurant Manager - Ocean Creek Restaurant - Mauritius

(2024-08 - 2025-10)

• Led daily food and beverage operations with a strong focus on premium service quality.
• Supervised, trained, and scheduled front- and back-of-house teams.
• Coordinated service flow with kitchen and bar for efficiency and consistency.
• Monitored stock levels, controlled costs, and managed supplier relationships.
• Resolved guest concerns promptly, strengthening customer loyalty and repeat business.

Restaurant General Manager - Reve Bistro Moderne – Licorne Hospitality Pvt. Ltd. - India

(2022-07 - 2023-12)

• Managed full operations of a high-end restaurant in a competitive urban market.
• Implemented service training programs that improved guest satisfaction scores.
• Oversaw budgeting, purchasing, cost control, and staff development.
• Ensured consistent service standards and operational profitability.

Maître d'Hôtel / Outlet Manager - Celebrity Cruises

(2019-10 - 2020-01)

• Supervised fine-dining operations for international guests in a luxury cruise environment.
• Led multicultural teams while ensuring compliance with company and international standards.
• Delivered personalized dining experiences resulting in high guest satisfaction ratings.

Waiter / Assistant Waiter - Celebrity Cruises

(2010 - 2017)

• Delivered high-volume, high-quality restaurant and in-room dining service.
• Recognized for professionalism, attention to detail, and guest-focused service.
• Consistently demonstrated teamwork, discipline, and respect for colleagues.

Head Waiter - Hilton Hotel Mauritius Resort & Spa - Mauritius

(2006-08 - 2009-04)

Waiter - Hilton Hotel Mauritius Resort & Spa - Mauritius

(2005-11 - 2006-07)

Waiter Intern - Hilton Hotel Mauritius Resort & Spa - Mauritius

(2004-08 - 2005-11)

Under Sir Gaëtan Duval Hotel School Internship Program

NC3 Restaurant & Bar - Hospitality - Gaëtan Duval Hotel School (2004 - 2005)

GCE - Patten College (2003 - 2003)

Certificate of Primary Education - St Pierre RCA Primary School (1991 - 1997)